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Jim Butler Chevrolet

Fenton, MO

4.3
7,647 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,647 reviews

January 21, 2022

The company is very professional yet accommodating. Their service department is efficient and goes beyond the norm. More

by rstucke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

January 21, 2022

The best experience I have had buying a vehicle! I hope to do much more business with Jim butler as they’re a great powerhouse! And Donnie is the man! More

by chrisholmes13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Reckert
Jan 21, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! If you're ever in need of more help, please let us know!

January 21, 2022

Words can't express enough to show gratitude for salesman Stacey Thornton, Jr. Stacey's professionalism and caring attitude displayed a great positive review to earn Jim Butler 5 stars. Please ask for S More

by matteaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Jan 21, 2022 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2022

I would recommend Jim Butler to anyone! In less than a year four close family members have bought cars. Two of the were paid for in cash. Scott is a great manager and Donnie is a good salesperson! More

by K.FESSLER1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla in service dept., Donnie Reckert, Scott Johnson, Melissa Perez
Jan 21, 2022 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

January 21, 2022

Upon arrival, no clear directions are given & multiple bodies standing around with no directions. Appt times seem to be arbitrary, as I was forced to stand and wait for over 30 min while confirmation of a More

by Jdubbs05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea who I worked with, no introductions or Customer service was
Jan 21, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. We also apologize that your appointment time wasn't properly explained to you. This time is set aside for you to speak with your advisor to discuss a plan for your vehicle while it's in our care. I will be sure to speak with the service director regarding your concerns about communication between departments. We truly value your business and hope that our efforts to improve are evident in future visits.

January 20, 2022

I have bought at least 8 vehicles from them in the last 5 years and won't go anywhere else. They are knowledgeable about their vehicles and the price is always right. More

by hammerhd2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Jan 21, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC..

January 20, 2022

Great experience. Friendly, curteous, helpful and caring and high integrity. Everyone made us feel welcome. More

by drussell2013.7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Cox, Stacey Thornton, Jr.
Jan 21, 2022 -

Jim Butler Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

January 20, 2022

Mike was phenomenal. He made sure to keep me updated and honored my price quote. More

by weasel6190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 21, 2022 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you, and have a fantastic day!

January 20, 2022

Great service, everything done right the first time. Friendly and competent personnel. Have never had a bad experience with them. More

by mikejerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Jan 21, 2022 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 20, 2022

Arrived 10 minutes before my appointment. It was 30 minutes after the scheduled appointment to talk to a service representative. After that everything went well. More

by JRANDOLLOUTLAW
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 21, 2022 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! We look forward to your next visit! Take care!

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