Jim Butler Chevrolet

First Class Service. Sales floor, Finance, and service. We loved it so much we came back and bought another car the next week! Justin Willis went above and beyond for us to feel like we left with what we w We loved it so much we came back and bought another car the next week! Justin Willis went above and beyond for us to feel like we left with what we wanted in our vehicles, payment and value for our trade-ins. More

It was a great experience I had wen I was getting my oil changed the admosphers was great changed the admosphers was great More

Always enjoyed doing business with you. Staff is all very good. Even when I was upset they were very professional. good. Even when I was upset they were very professional. More

Best dealership in the metro area. Love the daily communication with the customer. Just hated the costs associated with the repairs, but understand these are challenging times. communication with the customer. Just hated the costs associated with the repairs, but understand these are challenging times. More

By the far, the best Chevy dealership in the St. Louis Metro area. I have nothing but the best service each and every time I am in the dealership and they have worked with me in the past to get me the exa Metro area. I have nothing but the best service each and every time I am in the dealership and they have worked with me in the past to get me the exact vehicle model and color that I wanted to buy. I can't say enough about how they went above and beyond to ensure that I was completely satisfied with my purchase and the service visits thereafter. More

Good ppl very helpful from the beginning when I purchased my vehicle back in april my vehicle back in april More

We booked an appointment six weeks in advance for work that would require a journeyman. We were very clear about the scope of work, so the dealership knew a journeyman would be required. On the day of the that would require a journeyman. We were very clear about the scope of work, so the dealership knew a journeyman would be required. On the day of the appointment, the dealership told us they would need to keep our vehicle for up to a week, as a journeyman would be required and we would need to wait for one to be available. I did not understand why, when we booked the appointment in advance and were clear about the scope of work, the journeyman was not booked for us at this time. I believe the service advisor failed or refused to listen to me, and just put us down for a regular service appointment/evaluation of the issue. If the service advisor would have taken me seriously and noted the issue, the wait could have been avoided. My husband is a certified master mechanic; we knew what the issue was. My husband just didn't have time to fix it himself and wanted the dealership to take care of it. Listen to your customers. Being that we have a family and cannot be without our car for a week, we cancelled the service and brought our car home. We wasted our time driving all the way from South City to this dealership twice for dropoff and pickup, which we did because it was where we had purchased the vehicle. More

Kept us informed the whole time. Professional treatment from every member of the staff, would recommend Jim Butler to family and friends from every member of the staff, would recommend Jim Butler to family and friends More

I felt with Fuzz and Kelly that they were very professional in helping me out in finding the truck I was looking for at the price I was looking for professional in helping me out in finding the truck I was looking for at the price I was looking for More

Service was great. REALLY liked how the service tech sent me a video of what he all did. What was really disappointing was the cost. The cost estimate that was provided to me at time my vehicle was dropped me a video of what he all did. What was really disappointing was the cost. The cost estimate that was provided to me at time my vehicle was dropped off, and emailed to me was different than when I picked it up. No phone call was made to make me aware of this. That’s the only thing that prevented me from me giving a 5 star rating. More