
Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I had a good experience at Jim Butler I like to get to the point and get things done and they do to.. the point and get things done and they do to.. More
The service was great ..!!Had my oil changed in the time The service was great ..!! Had my oil changed in the time frame they said it would Everyone was very kind an helpful The service was great ..!! Had my oil changed in the time frame they said it would Everyone was very kind an helpful More
Very good service salesman brian reis give us his full attention and excellent product knowledge in our buying process attention and excellent product knowledge in our buying process More
Great service! They were right there to take my truck in and explain what service would be done and when I could pick it up. and explain what service would be done and when I could pick it up. More
Poor job of length of time for visit. Told it would be ~ 2 hrs. Stayed in wait room. After 2 1/2 hrs , questioned Andrew about. Stated the oil change and tire rotation was done but they hadn't started on r 2 hrs. Stayed in wait room. After 2 1/2 hrs , questioned Andrew about. Stated the oil change and tire rotation was done but they hadn't started on recall. Would be another 2 hrs. After ~5 hr wait truck was ready. They should of looked at recall first. I drove 2 hrs to bring truck in. Had an afternoon planned to meet old friends for lunch but had to cancel. Had I known in beginning I would have not stayed and waited. My wife who stayed with me was furious. Probably not coming back to Jim Butler. More
Brought our 2020 Traverse in because it was making an awful noise from the rear. Sounded like bad brakes but it was hard to imagine since the Traverse only had 7500 miles on it. Spoke with Rebecca Hube awful noise from the rear. Sounded like bad brakes but it was hard to imagine since the Traverse only had 7500 miles on it. Spoke with Rebecca Huber and explained the situation. She was able to do some research and found the issue. Rebecca Huber is a rock star and Jim Butler took care of me. Keep up the good work!! More
Horrible service, longggg wait time to get vehicle serviced let alone even looked at. 11 days to look at 16 days to get vehicle back when I was told 5-7. Also Jim Butler tried to over charge me twice serviced let alone even looked at. 11 days to look at 16 days to get vehicle back when I was told 5-7. Also Jim Butler tried to over charge me twice one of them being them adding an extra hour of labor for no reason. I know a mechanic at a GM dealership and I know how many hours the job called for and and once called them out they corrected it but that is totally unprofessional and that is theft. Horrible running business and dishonest in every aspect of business. More
This was a positive experience from start to finish. Very friendly staff and fair prices. Very friendly staff and fair prices. More
Very good service department. Got right in for my appointment time and quick return on my truck appointment time and quick return on my truck More