Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,647 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,647 reviews

October 29, 2024

Great dealership. Poor sales girl. I called 24 hours ahead of appointment. After I drove 2 1/2 hours to get there we had to sit for an hour because she couldn't find t More

by pdenum2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bridget one star
Nov 01, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your honest feedback. We apologize that your experience did not live up to your expectations. It appears that there was a failure of communication that did not allow your salesperson to ready the vehicle for your arrival. We do understand your frustration. If you wish to further discuss your experience, please reach out to our sales manager directly at 636-208-6033.

October 28, 2024

I think the service department was really good and efficient and took care of me More

by dpollard5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 28, 2024

Traded and purchased all online. Transaction and delivery both went well. Nik Nordin did a fine job. More

by pweldonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nik Nordin
Nov 01, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 28, 2024

Kim was great ! !! Always kept me informed. Just disappointed it took as long as it di, but not her fulat. More

by rklobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 27, 2024

Emko. best sales guy i have ever delt with. Highly recommended if you need a car. More

by williamtsabourin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emko
Nov 01, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 26, 2024

Wish they had saturday service hours which would be helpful to schedule for more convenience More

by SUSTONSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 01, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 26, 2024

I am happy I got a grate deal with your dealership I will tell everyone about it More

by kenfor.67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 25, 2024

Repeat purchase from Matt Valley. Always has his act together and makes purchasing a new vehicle pain free. More

by THEBICKELS5
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 25, 2024

Very friendly people. Lots and lots of automobiles to chose from. Love my new trail blazer. More

by jewels3456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to see you soon!

October 25, 2024

There were promises made to get us a lease or loaner that were not fulfilled when promised originally. There was a a lot of frustration getting the lease/loaner worked out but eventually happened. Enterprise More

by cklinckhardt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 636-349-3222 to discuss your concerns, as your satisfaction is of utmost importance to us.

...
42
...