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Jim Butler Chevrolet
Fenton, MO
7,747 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,747 reviews
February 20, 2021
They let me come in use their wifi to do some meetings and be efficient while my car was being worked on. Quick and easy! Highly recommend! and be efficient while my car was being worked on. Quick and easy! Highly recommend! More
by mariah.mcnail
Verified CustomerEmployees Worked With
February 19, 2021
We didnt realize tgat is was an outlet dealership when we went. After the salesman David, telling me there was no wiggle room on the car, the day after we bought it, it was still listed on their website f went. After the salesman David, telling me there was no wiggle room on the car, the day after we bought it, it was still listed on their website for $828 cheaper. To thier credit they said they would cut us a check for the $828. It did tak them over 2 weeks to get me that check and i only got it after complaining to the finance manager. I was promised 2 keys but have only.received one. I was told the car came with a 1 month 1000 mile warranty. What a joke. About a week later I left David know the transmission was acting up, he and some other person on the show room floor, instead of saying bring it in we will look at it , he said iit probably need a fluid flush. I took it to a mechanic a week later and it needed a torque converter. If i had not bought an aftermarket extended warrantee that would have cost me 2k. I am not impressed with this dealership at all. More
by nealb111466
Employees Worked With
February 19, 2021
Excellent customer service from every single employee I came in contact with from my initial phone call to pick up. Kept me informed the entire time they had my vehicle. came in contact with from my initial phone call to pick up. Kept me informed the entire time they had my vehicle. More
by stlshell
February 19, 2021
Kim at the service center is excellent. She kept me up to date on the repairs the entire time. Her customer service is impeccable. The mechanics listened to my concerns and took care of all of the issues. date on the repairs the entire time. Her customer service is impeccable. The mechanics listened to my concerns and took care of all of the issues. More
by daniel.heavin
Employees Worked With
February 19, 2021
Me and my wife always have good service at your location everyone’s always nice and friendly keep up the good workI do not remember the names of the people we talk to awls I know is they were nice and frien everyone’s always nice and friendly keep up the good workI do not remember the names of the people we talk to awls I know is they were nice and friendly More
by gleiforst
February 18, 2021
Always a great experience. I will only come here for service and to buy any new cars or trucks in the future. My favorite place service and to buy any new cars or trucks in the future. My favorite place More
by jejackson0909
February 18, 2021
I had a great experience. The salesmen Jeff took good care of me and they made sure I was given the best deal possible! Thank you guys I will be coming back for future purchases. care of me and they made sure I was given the best deal possible! Thank you guys I will be coming back for future purchases. More
by macnova93
Employees Worked With
February 18, 2021
Wilcox went above and beyond to help me get into a vehicle that was right for me and my family!!! I will definitely be recommending Jim Butler to other friends and family!!! vehicle that was right for me and my family!!! I will definitely be recommending Jim Butler to other friends and family!!! More
by akay4464
February 18, 2021
No one there “pushed” me. Great service! I felt comfortable to ask questions. My salesperson-Robert was great, had a terrific personality! The finance man didn’t try to talk me into more money bei comfortable to ask questions. My salesperson-Robert was great, had a terrific personality! The finance man didn’t try to talk me into more money being spent! He helped get the price to where I wanted it!! More
by dldaugherty
