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Jim Butler Chevrolet
Fenton, MO
7,685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,685 reviews
December 02, 2020
Service terrible. Work done I didn’t authorize. I just paid and left because I was tired of dealing with your department. Will not get my business again. paid and left because I was tired of dealing with your department. Will not get my business again. More
by jen.mlrtyme
Verified Customer
December 02, 2020
Very professional and expert. The service is fast and easy to get an appointment. They finished exactly when they said they would and took good care of my car. easy to get an appointment. They finished exactly when they said they would and took good care of my car. More
by settama2
Employees Worked With
December 02, 2020
Great services, good pricing. Definitely would recommend this dealership to other people. Service scheduling was fast, I got my truck serviced the same day I called. this dealership to other people. Service scheduling was fast, I got my truck serviced the same day I called. More
by fmr180
Employees Worked With
Mike Johnson
December 02, 2020
The service team is always very professional and willing to get you taken care of immediately. They are very responsive at answering any questions or concerns. to get you taken care of immediately. They are very responsive at answering any questions or concerns. More
by SCOTT.BURTON
December 01, 2020
Already answered this twice. Dealership in Fenton a disgrace. Repair should have been diagnosed and covered. Ended up repairing myself. 155 diagnostic fee when i was told they couldn't diagnose unless disgrace. Repair should have been diagnosed and covered. Ended up repairing myself. 155 diagnostic fee when i was told they couldn't diagnose unless paying additional 455. More
by roc4402003
Employees Worked With
Sowers
December 01, 2020
Went in to get my tires checked and topped off with nitrofill. All the tires were a little low but they went ahead and topped them off for me nitrofill. All the tires were a little low but they went ahead and topped them off for me More
by babybear6190
Employees Worked With
November 29, 2020
The service team personnel were really very nice and all were willing to help out and get you taken care of in a timely manor. were willing to help out and get you taken care of in a timely manor. More
by kwking62
Employees Worked With
November 28, 2020
I made appt and still had to wait two days before they could even look at my car. One service they said I didn't need but it is still broke. A different issue that was requested was not even addressed at could even look at my car. One service they said I didn't need but it is still broke. A different issue that was requested was not even addressed at all More
by Joe
Employees Worked With
November 28, 2020
A good experience overall, they are a little busy, you kind of feel like you are being rushed to make a decision before they move on to next customer then you have to wait until they can get back to you. kind of feel like you are being rushed to make a decision before they move on to next customer then you have to wait until they can get back to you. I guess them being so busy is a good thing, means they are doing something right. On the Internet they had the best price. I would recommend them if you are looking for a new vehicle. One thing that I was disappointed in was when I went back a few weeks later to have my truck sprayed I missed their call about it being done. When I called back a few minutes later they told me it wasn’t done that they could see it. I went ahead and drove over to check and it was finished setting outside. You could tell it had been done when I called five minutes earlier. They just gave me an answer to get me off from phone. Compared to other dealers they really are better though. More
by M_ALCORN1982
Employees Worked With
November 27, 2020
The dealer ship is great but I think there could have been a little coffee cart outside for all of us that were waiting on our vehicles been a little coffee cart outside for all of us that were waiting on our vehicles More
by redmanford07
