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Jim Butler Chevrolet
Fenton, MO
7,768 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,768 reviews
January 07, 2021
Dropped off car kept me informed on progress of repair Car repaired and returned on New years eve. Car is back to running well covered under power train warranty Car repaired and returned on New years eve. Car is back to running well covered under power train warranty More
by rme00001
Verified Customer
January 06, 2021
I did ride along with service writer, who heard noise, but mechanic couldn't reproduce, problem. so NOTHING was done. They didn't even check tire pressure, one of the things on there list; to check batter but mechanic couldn't reproduce, problem. so NOTHING was done. They didn't even check tire pressure, one of the things on there list; to check battery, top fluids etc. Which I'm sure were not checked either. Vibration is still there,!! Could it be the "chevy shake"? I was told at prior visit by service writer ( who had no clue, he assumed) that tire balance was checked. It was not. I was told I would be charged for.that??!! That time they had truck for 4 days before it was looked at. What a disappointment Jim Butler service department is. The girl who set up appointment said they would check my crankshaft?? Really for tire vibration...now that's scary. glad she isn't a doctor. Spoke with service manager, but he did not follow up after second visit. thus problem still exist. shame on you all. More
by friscobark
Employees Worked With
January 06, 2021
But I don't recommend Chevy or GM. They're too cheap to put a decent navigation system in my new Impala. I was told to buy a new phone. Why don't they buy me a new phone? put a decent navigation system in my new Impala. I was told to buy a new phone. Why don't they buy me a new phone? More
by GARYBRANDT49
Employees Worked With
Bill
January 04, 2021
very happy with the service this time. Kim was very helpful and told me what needed to be done and it was fixed this time. I had it there twice before and they said they couldn't fine the problem.Kim w helpful and told me what needed to be done and it was fixed this time. I had it there twice before and they said they couldn't fine the problem.Kim wae very helpful. More
by ibagem2
Employees Worked With
January 04, 2021
Service writer should be more willing to answer important questions like can u look up my warranty and make sure the repair is covered ect. My truck was left unlocked outside in parking lot important questions like can u look up my warranty and make sure the repair is covered ect. My truck was left unlocked outside in parking lot More
by ritrovato_06
Employees Worked With
Melissa Perez
January 04, 2021
The battery on the Monte Carlo keeps draining down. I had to jump start it after it set for a few days. The service department kept it for a week, and discovered that the switch for the interior lights w had to jump start it after it set for a few days. The service department kept it for a week, and discovered that the switch for the interior lights was causing the problem. More
by dodgerdandy
Employees Worked With
Andrew
January 04, 2021
The best dealership nationwide. Always friendly honest and up front about every part of the buying process. If you are looking for a fair dealership with great people look no further than Jim Butler in F and up front about every part of the buying process. If you are looking for a fair dealership with great people look no further than Jim Butler in Fenton More
by LOEJAWSON
January 01, 2021
Great service with no woorries about weather. Service area was very clean and covid protocols were being followed. Pick up was quick and car was detailed. Job well done. area was very clean and covid protocols were being followed. Pick up was quick and car was detailed. Job well done. More
by JonD
Employees Worked With
Mike Johnson
December 30, 2020
Dave in sales and Alex in finance were great to work with! We will recommend them to others and will return for future vehicles. Wonderful team all around. with! We will recommend them to others and will return for future vehicles. Wonderful team all around. More
by julianajoyce84
