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Jim Butler Chevrolet
Fenton, MO
7,703 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,703 reviews
November 26, 2020
Went for an oil change and tire rotation. Oil change was completed. The box was checked for tire rotation but they were not. Sent a Jim Butler "Contact Us" note the same day they completed the service. St completed. The box was checked for tire rotation but they were not. Sent a Jim Butler "Contact Us" note the same day they completed the service. Still have not heard back. Good thing my trip was cancelled. Took my vehicle to Plaza Tire for the rotation. More
by mrlemke
Verified CustomerEmployees Worked With
Rebecca Huber
November 26, 2020
This was our 4th vehicle we have bought from Jim Butler. Very Happy with my truck. Brian was great. Everyone is always friendly and eager to help with what ever you might need. Very Happy with my truck. Brian was great. Everyone is always friendly and eager to help with what ever you might need. More
by sherrywoolford
November 26, 2020
We had a great experience with Mike trading in our vehicle and purchasing a new one. Everything was fast and hassle free. My husband loves his new truck! vehicle and purchasing a new one. Everything was fast and hassle free. My husband loves his new truck! More
by eaware81
Employees Worked With
Mike Herbst
November 26, 2020
My car was in for warranty work. They put me into a rental car. They had my car for several days. Was returned repaired. All I paid for was the gas in the rental car rental car. They had my car for several days. Was returned repaired. All I paid for was the gas in the rental car More
by sandyheilich46
Employees Worked With
Other Employees :
Mike Marshall, Melissa Perez, Mike Johnson
November 26, 2020
Scott Johnson is a fantastic salesman and does a quick and easy job with the buying process. I would highly recommend the dealer! great prices and first class service. and easy job with the buying process. I would highly recommend the dealer! great prices and first class service. More
by scottwichern
Employees Worked With
Scott Johnson
November 26, 2020
Kayla was awesome! Her follow through was amazing and definitely appreciated. I will return because of her high level of customer service. She really went above and beyond! Please acknowledge her efforts definitely appreciated. I will return because of her high level of customer service. She really went above and beyond! Please acknowledge her efforts. More
by eldridge.ceg
Employees Worked With
Kayla, Dave Foust
November 25, 2020
Fantastic people! 3rd vehicle bought in 10yrs great sales and service. 1st diesel duramax 2500HD owner and couldn’t be happier. Very powerful and stable towing platform. and service. 1st diesel duramax 2500HD owner and couldn’t be happier. Very powerful and stable towing platform. More
by dmj69
November 25, 2020
I always receive great customer service. Everyone is so polite and kind! Even the rates of service are reasonable. Very fast also,. My favorite! Thanks polite and kind! Even the rates of service are reasonable. Very fast also,. My favorite! Thanks More
by CYNDEEFAVO
Employees Worked With
November 24, 2020
The price was affordable. Ed kirk the sales rep help us get a good pick. And also a good deal on thr add ons. Great service overall get a good pick. And also a good deal on thr add ons. Great service overall More
by laurainedominic
Employees Worked With
Other Employees :
Chris Brinley, Ed Kirk
November 24, 2020
I was very disappointed that even though I had made an appointment, I have to wait 2 1/2 hours for a simple oil change appointment, I have to wait 2 1/2 hours for a simple oil change More
by rnckaren
