Jim Butler Chevrolet

Despite the pandemic of COVID-19 The service was good and they were quick getting my car in and out ... everyone was very friendly and helpful. they were quick getting my car in and out ... everyone was very friendly and helpful. More

Getting in and out was impressive but I was not pleased at all with the service rate. Truck was in at 8:00 AM and done by 4:00 PM I know that it wasn't worked on continuously for the full 8 hours and labor at all with the service rate. Truck was in at 8:00 AM and done by 4:00 PM I know that it wasn't worked on continuously for the full 8 hours and labor was over $1,500.00. By my calculations this is approx 187.00 per hour. I have never paid more than $85.00 per hour for service. I will figure out how to fix myself before I ever step foot in a dealership service dept again More

I was so impressed with this dealership! Everyone was so friendly and helpful - check-in inspection, scheduling, car rental & cashier. Couldn’t have been easier! friendly and helpful - check-in inspection, scheduling, car rental & cashier. Couldn’t have been easier! More

Friendly, Efficient, Attentive, and Fast. This place was like being heaven amongst angels. A person like me to with bad credit get all the things I wanted except one and drive off with a new car. All I can like being heaven amongst angels. A person like me to with bad credit get all the things I wanted except one and drive off with a new car. All I can say Won't he do it. Thank you to the Fenton, MO location. Shout out to Brian Steinlage who made cry tears of joy. I bought my first new car. More

I love them !! First actual car lot i got a car from and i love my car abs their service they’re nice people !! Love i love my car abs their service they’re nice people !! Love More

Excellent service. Everyone had above and beyond customer service. They have gained a life long customer relationship and I can’t wait to do more business in the future. service. They have gained a life long customer relationship and I can’t wait to do more business in the future. More

ok,ok, ok, ok, ok ok,i dont have 25 words to say o o o o o o o o o o o o o o o mmyyyyyy yes ok,i dont have 25 words to say o o o o o o o o o o o o o o o mmyyyyyy yes More

made things easy and understadable Kim was friendly, courteous, professional relaxed nice person to work with. She made sure I was informed and took the time to work with me. Kim was friendly, courteous, professional relaxed nice person to work with. She made sure I was informed and took the time to work with me. More

My truck did not get fixed. A wrecker took in my truck on a Saturday.Left a message Saturday night explaining what happened Called Monday morning at 730am. and they told me they A wrecker took in my truck on a Saturday.Left a message Saturday night explaining what happened Called Monday morning at 730am. and they told me they'd call me back, I was told the service writers were too busy to talk.. Called back after lunch and was told my truck wasn't there. Had to call tow company to get exact location. Then they all of a sudden found it. Didn't talk to the service advisor Mike till later that afternoon. He was a really nice guy on the phone. I went up there around 4 to get my service rental and Valerie was very nice getting my rental. But picking up my truck I felt like I was bothering them asking questions. My truck isn't fixed. Called dealer and was told they couldn't get it in right away. So now I'm driving a truck that the starter turns when I try to use the bright lights and the horn. So I have no horn, NO bright lights, and my windshield washer doesn't work, which all are required safety features. My service advisor was a guy named Mike. I was told he was off when I called up to the dealer. The girl who answered had no concern for my situation. I picked 3 Mike's bc I didn't know his last name. More

Great professional experience. Mike Johnson made this service experience great. I had been to another Chevrolet dealer in town and had a very poor customer experience. Jim Butler did it the way it should service experience great. I had been to another Chevrolet dealer in town and had a very poor customer experience. Jim Butler did it the way it should always be done. More