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Jim Butler Chevrolet

Fenton, MO

4.3
7,635 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,635 reviews

July 15, 2020

2017 XT5 There were some parts of the process I did not like. Stacey was very good at explaining the process and made up for the issues I experienced. More

by ROBYN_AUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson, Stacey Thornton, Jr.
Jul 15, 2020 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Stacey was able to ensure that you had a great experience with us. We hope you enjoy your new XT5 for many years to come!

July 12, 2020

Jen was excellent. Everyone was wonderful and everything went very smoothly. I got into a very nice car very easy and very fast. They answered all of my questions. More

by ZDLAMB98
Recommend Dealer
Yes
Employees Worked With
Jen Vawter
Jul 14, 2020 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

July 11, 2020

Fixed item did not be repaired. Had an appointment and could not address until next day. Took two days to fix issue after finally addressed what was wrong. More

by russcollins1027
Recommend Dealer
No
Employees Worked With
Melissa Perez
Jul 15, 2020 -

Jim Butler Chevrolet responded

Thank you for speaking with me regarding this problem via email. I appreciate your feedback and I hope we can resolve this situation.

July 10, 2020

I had an excellent experience here, the salesman Vic was amazing and worked with me to get me in the car I wanted. Highly recommend! More

by shawntolen15
Recommend Dealer
Yes
Employees Worked With
Victor Hayes, Chris Brinley
Jul 10, 2020 -

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. Welcome to the Jim Butler family!

July 10, 2020

Great buying experience! Ed did a great job hearing what I needed in a vehicle and found the perfect one for me. Highly recommend Jim Butler Chevrolet! More

by CCOLE.LAMI
Recommend Dealer
Yes
Employees Worked With
Ed Kirk
Jul 10, 2020 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Ed was able to ensure that you had such a great experience with us. We hope you enjoy your new vehicle for many years to come!

July 10, 2020

Tyler and Nick were kind and so helpful. Made the whole experience as painless as possible. Thank you to both of them. Very much appreciate their professionalism. More

by mjohns2412
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Sparks, Nick Russo
Jul 10, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

July 10, 2020

Very pleased with sales department . Not happy with service department at all. Took one and a half hours to change oil in my truck even with an appointment. And then they let air out of front tires ( n More

by stairman43
Recommend Dealer
No
Employees Worked With
Mike Johnson, Robert Mason
Jul 10, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback, Mr. Hall. We're sorry to hear that accurate expectations were not communicated to you regarding the wait time for our oil changes. 90 minutes is our normal wait time for the oil change package. We are concerned about having low pressure on your tires though. If you would like to stop by any time during normal business hours, we are more than happy to quickly get that corrected for you.

July 10, 2020

Jim Butler Chevrolet is a great place to purchase a vehicle. Brett is knowledgeable helpful and friendly. Brett made sure we learned about our Equinox More

by princesskdl
Recommend Dealer
Yes
Employees Worked With
Carlton ? Who helped with the OnStar and setting up myvradio, Tyler Sparks, Brett Estes
Jul 10, 2020 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

July 10, 2020

Doug and his team are excellent, always takes care of whatever needs I have promptly and professionally. Please thank him again for me. Thanks Again, James Guilford More

by jpg343
Recommend Dealer
Yes
Employees Worked With
Doug
Jul 14, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

July 09, 2020

They are good people it is a nice truck.. it would be nice if they served rum and coke in the waiting room thank you More

by mfsmc
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sparks, Chris Brinley
Jul 09, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind review and your business! We wish we could have additional beverages, too! A margarita machine would be lovely in these xx. Louis summers. We'll keep putting it in the suggestion box. See you next time!

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