Jim Butler Chevrolet

Couldn't get a simple recall fixed right had to take it back in 4 to 5 times to get it fixed right. At one point had my car for a month just to keep giving it back with the work not completed back in 4 to 5 times to get it fixed right. At one point had my car for a month just to keep giving it back with the work not completed More

Matt was awesome to deal with. Great experience buying our new truck. Would buy from them again. Great experience buying our new truck. Would buy from them again. More

That dealership is one of the few that has the selection that’s needed for people that are kind of picky. I enjoyed my experience throughout. You had the truck I wanted and the price did you advertise it fo that’s needed for people that are kind of picky. I enjoyed my experience throughout. You had the truck I wanted and the price did you advertise it for words no negative marks for you guys for me. thank you for the experience. It’s been a long time since I had one that well. More

I was not very happy with the length of time they had my truck. Dropped it off on Wednesday and they didn't even look at it until the following Tuesday. I use my truck every day for my business so it was a truck. Dropped it off on Wednesday and they didn't even look at it until the following Tuesday. I use my truck every day for my business so it was a major inconvenience for my jobs. If it was going to take almost a week for them to even look at it, I could have brought it back in when they had a technician that could actually work on it. Hopefully, if any additional dealership service is required it will be in a more timely manner. More

Easy to work with, Friendly and knowledgeable. They are quick to get things done. Thank you They are quick to get things done. Thank you More

Not friendly at all I was standing there didn’t no one ask me for help til after 5-6 minutes passed and it was my first time there and probably my last Jim butler in chesterfield is the best should have w ask me for help til after 5-6 minutes passed and it was my first time there and probably my last Jim butler in chesterfield is the best should have went back there More

Service was excellent and they handled everything I needed serviced. I will be back for all my service issues moving forward. needed serviced. I will be back for all my service issues moving forward. More

They were great to me and I even referred my Mom to go there and buy a new car. They let me know when one came in for her and she went and bought it. My truck they found on another dealers lot but they ha there and buy a new car. They let me know when one came in for her and she went and bought it. My truck they found on another dealers lot but they had it in 2 days for me! More

Avoid this place like the plague. They didn't send me my title until several weeks after purchasing, causing me to incur a fee with the DOR. The finance person I worked with was horre They didn't send me my title until several weeks after purchasing, causing me to incur a fee with the DOR. The finance person I worked with was horrendously rude for the entirety of my interaction with them. The manager I spoke with did not seem to care about any of my concerns regarding the title and damage to the interior. Go literally anywhere else for a Chevrolet vehicle. This place is predatory and will not work with you once they've gotten your money and sent you out the door. Absolute nightmare experience. The only positive was Matt V., but he played such a small part in the process that it hardly matters. Again, avoid like the plague. More

3 hours and 6 min for an oil change and tire rotation. I was told 90min which is fine. Please figure this out and be respectful of peoples time. I was told 90min which is fine. Please figure this out and be respectful of peoples time. More