Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,746 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,746 reviews

February 17, 2020

Great and very fast staff and service We arrived at 7:30 AM. I minutes the staff had all of the paperwork filled out including the forms for the loaner. I didn't even get all the way throu More

by tonysmp48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 18, 2020 -

Jim Butler Chevrolet responded

Thank you so much for your kind words, Tony. We really appreciate you taking the time to share your experience with us- and we agree, Mike is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again!

February 17, 2020

I was checked in instantly and in a few minutes was escorted to a service technician. Everything was explained and I was kept in the loop on when my car would be ready. Very pleasant people and a nice More

by artbarrett221
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

February 17, 2020

Not helpful When i purchased the vehicle i was offered accessories which i accepted. i left the vehicle at the dealership for them to install the accessories and More

by Gharrisjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Johnson
Feb 17, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback, Gary. We have spoken with Scott regarding this situation and he let us know that he talked to you yesterday at the dealership. We apologize that there was not more communication. Theresa in our Customer Relations Department left you a voicemail to give us a call back so we can set up a time for you to come in so we can fix the damage on your truck. Please give her a call back at your earliest convenience.

February 17, 2020

Awesome team. It is always great to have a team that looks out for me. Not always the answers I want to hear... but the honesty in telling me what is going on is More

by brandel578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. Thank you for your long standing business!

February 16, 2020

Had a fair time getting a car. Some struggles but glad we work through them. Got our car and drove away the next day. Thanks More

by nikkijesseelliott
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tyler Sparks
Feb 17, 2020 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a positive experience with us, overall! We hope to really wow you and earn 5 stars for your next visit!

February 15, 2020

great Service at the dealership is excellent The sales staff do a great job at explaining the cars services that you offer, This is my fourth vehicle that i More

by lewisaweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
Feb 17, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words and your repeat business! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We look forward to working with you again!

February 14, 2020

Could not have been better. I was well taken care of from the time I talked to Samantha by phone as well as when I got there. When she directed me to Salesman Scott Johnson. Scot More

by CARDRAID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Feb 14, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Tracy! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

February 14, 2020

FAST AND GREAT SERVICE ! Matt took great care of us .. he new our time was valuable, sale process was fast and straight to the point , He showed us exactly what we told him we More

by JGARCIAUNITEDROOFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

February 14, 2020

Always Great Even though I was not happy that I had to bring in my 2018 Hybrid Malibu due to a high pitched noise and my engine light coming on, the service center More

by TeraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 14, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. While we do understand your frustration with your Malibu having problems, we're glad we were able to take care of the problem! We're always here to help!

February 14, 2020

Front end problems Doug was outstanding. Extremely helpful, kept me informed throughout the process. I had front end issues, made an appoitment, and the turn around More

by jen.finke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug at the service desk
Feb 14, 2020 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! We hope to really wow you and earn 5 stars for your next visit!

...
540
...