Jim Butler Chevrolet

Great service, friendly staff and at a great price . Highly recommend this dealership for all your needs whether it be sales, service or the parts department!!! Highly recommend this dealership for all your needs whether it be sales, service or the parts department!!! More

Took my wife's car in To be diagnosed after running in circles myself. Purge valve was stuck in the open position at first. We discussed it was not covered under warranty then after further review by the circles myself. Purge valve was stuck in the open position at first. We discussed it was not covered under warranty then after further review by the consultant they were able to cover it under warranty.. fast awesome service More

The team reached out to me about a recall. They worked around my schedule, and tackled my first service at the same time. I walked out with a free car wash too! Very satisfied! around my schedule, and tackled my first service at the same time. I walked out with a free car wash too! Very satisfied! More

I am a loyal customer who has bought and brought my truck at this dealership. I have went out of my way to have every service done even when I truly only was there for an oil change and a tire rotation I w at this dealership. I have went out of my way to have every service done even when I truly only was there for an oil change and a tire rotation I would pay for the dealerships service suggestions well at least the ones for my truck at 34000 miles. Mostly just to hope they had the same ownership in my vehicle as I do, after all they did do all the work. A few weeks ago I had brought my truck in for a routine oil change and also my first recall issue. this had something to do with the brakes or an adjustment with my brake system no big deal since I haven't experienced any issues. So a few weeks have gone by and I started hearing my passenger front brake grinding very hard. I made an appointment and took my truck in they kept my vehicle overnight and when I called the next day it was very apparent that they have not even started the work and better than that they wanted to keep it for another day. I had to push back a little bit since I had taken a day off already and didn't want to waste another one. With sort of an attitude the service person that I was dealing with said (we will have it done today) And they charge me $557 for just brakes and pads I feel as if that was overpriced and somewhat ridiculous I called twice now to speak to the service manager and only have been able to leave him two messages to call me back with still no return call I really don't want this to mess up the my relationship with the dealership but I feel taken advantage of. More

No muss no fuss. I found the van I wanted. They worked with me on price. They were super nice the whole time. I never felt pressured like I did at other dealerships. O I found the van I wanted. They worked with me on price. They were super nice the whole time. I never felt pressured like I did at other dealerships. Overall, it was a pleasant buying experience. More

service was wonderful Kayla, was absolutely wonderful, treated us soooo good, we deal with her, the most, unless we deal with don personally , they never have kayla name on Kayla, was absolutely wonderful, treated us soooo good, we deal with her, the most, unless we deal with don personally , they never have kayla name on here More

Had a vehicle in 5 times over the years and never completed job in given estimate, average 45 minutes to an hour over.This time was ONLY 20 minutes over UNTIL the billing was screwed up which took a completed job in given estimate, average 45 minutes to an hour over.This time was ONLY 20 minutes over UNTIL the billing was screwed up which took aanother 15 minutes to resolve....my time is worth something too :( More

Brake Assist Problem Mike Johnson communicated with me very well. I was disappointed that my recently purchased Chevy Equinox already (28,000 miles) had a "check engine l Mike Johnson communicated with me very well. I was disappointed that my recently purchased Chevy Equinox already (28,000 miles) had a "check engine light" problem. Shouldn't happen. I brought the car in on a Saturday, made an appointment for Monday at 11:15. Didn't get the car back until Tuesday at 4:30. Although, I was made aware that I could have had a rental free, BUT only if the repair was fully covered by warranty. But, every employee with whom I was in contact, were really helpful. More

All the employees where friendly and fast paced any question asked they made sure that I understood what was needed for my vehicle and made sure it was done correctly jim butler is a great business whe question asked they made sure that I understood what was needed for my vehicle and made sure it was done correctly jim butler is a great business when it comes to get getting your vehicle serviced! More

Great service! Provided a shuttle to grab some lunch, while I waited. Also allowed me space to work, while service was performed. So far so good with Jim Butler. Thanks! while I waited. Also allowed me space to work, while service was performed. So far so good with Jim Butler. Thanks! More