Jim Butler Chevrolet

This the second vehicle I’ve gotten through Jim Butler Chevrolet, and I’d highly recommend it to anyone looking to get a new vehicle. I loved the first car I got through them, and the new truck I juts got Chevrolet, and I’d highly recommend it to anyone looking to get a new vehicle. I loved the first car I got through them, and the new truck I juts got. The salesmen are top notch, and very helpful. More

Problem Unresolved Have had my Used Certified 2016 Chevrolet Suburban LTZ for service on Multiple occasions for my expressed concerns of some sort of anti-freeze gaseous Have had my Used Certified 2016 Chevrolet Suburban LTZ for service on Multiple occasions for my expressed concerns of some sort of anti-freeze gaseous smell getting into the cabin of my vehicle. You can taste and smell upon ignition. There is clear indication of something wrong when you look under the hood of the vehicle as there is a residue sprayed all over the engine compartment as well as the hood of the vehicle. On all occasions that I have had the vehicle in they have stated they cannot find anything.??? I would like to check my options for exchanging or returning this vehicle. We have had this vehicle for less than 6 months. Thank you, Shawn Ryan More

Scott and Alex were great. Your maintenance guy not so much. My heart was warmed by the graciousness and efforts made on my behalf by Alex and Scott, but when I returned five days after the sale with a pebble-ca My heart was warmed by the graciousness and efforts made on my behalf by Alex and Scott, but when I returned five days after the sale with a pebble-caused small crack from a salt truck, the maintenance fellow (a young guy with longish wavy hair) was rude and dismissive. He failed to offer a spray of silicone or whatever to keep the small windshield crack from spreading, and this is the second time I've had an unfriendly experience with your maintenance guys. I do appreciate the personal time Scott and Alex gave, however. More

Great Customer Service My husband and I were very impressed with the dealership. I can be a bit difficult to deal with sometimes, especially when it comes to an investment, My husband and I were very impressed with the dealership. I can be a bit difficult to deal with sometimes, especially when it comes to an investment, but Joe was a great guy and didn't make me feel pressured at all. I am glad we made the choice to go with Jim Butler. We look forward to doing business with them again. More

Jim Butler Chevrolet has a Great selection, no hassle pricing, and fantastic customer service and satisfaction. I highly recommend you give them a shot and ask for Ed Kirk. pricing, and fantastic customer service and satisfaction. I highly recommend you give them a shot and ask for Ed Kirk. More

I was under the impression that the labor was included in the price given. Also I didn't receive rebates discussed on filters that I had replaced. Probably will not have service performed again. I can have r the price given. Also I didn't receive rebates discussed on filters that I had replaced. Probably will not have service performed again. I can have recall work done at any dealership if needed. More

Friendly Every time I have used the service department, I always get a smile and a hello from everyone. Great customer service! Mike was able to help with cou Every time I have used the service department, I always get a smile and a hello from everyone. Great customer service! Mike was able to help with coupons and rebates to make me feel better about costs. He answered every question I had and didn't think any question was insignificant. More

Friendly and professional experience. No high pressure. Casey Bauer is exceptional. He has sold our family our last 8 vehicles. I will come back to Jim Butler. Casey Bauer is exceptional. He has sold our family our last 8 vehicles. I will come back to Jim Butler. More

Made appointment ten days prior so I only had to make one trip since I live 100 miles away. Finishing the recall will take another trip, this was not explained at the initial contact I made or when I checked trip since I live 100 miles away. Finishing the recall will take another trip, this was not explained at the initial contact I made or when I checked out at the cashier. They just said ok your all done and ready to go. Staff here is always very friendly just a little better communication would be great. More

My last visit was pleasant at Butler. Bill took care of my problem with emissions and he was truly sincere concerning my problems on the previous two visits my problem with emissions and he was truly sincere concerning my problems on the previous two visits More