Jim Butler Chevrolet

Service department experience was the worse ever, due to our service advisor . He was very pushy, he lied , and absolutely wouldnt listen to me, only was intrested in selling me tires, brakes or getting a n our service advisor . He was very pushy, he lied , and absolutely wouldnt listen to me, only was intrested in selling me tires, brakes or getting a new car when I brought my car there for a transmission issue . Been a customer for 7 years, wont be back. Very disappointed. More

Brett was a great help he's very caring of your needs and wanted the sale to be a great experience which it was thx wanted the sale to be a great experience which it was thx More

Not quite 100% It' seems that it's the little things that spoil performance evaluations, but that's the way it is. I've been maintaining mechanical devices 60+ years It' seems that it's the little things that spoil performance evaluations, but that's the way it is. I've been maintaining mechanical devices 60+ years and if your going to do it, do it right. The oil % life gauge sent me into Jim Butler for a "scheduled oil change". So why would the mechanics release my car as "complete" and not reset the % gauge not to 100%. (This is actually the second time they have done this. so I look for it). To me that is not a complete job. I have been correcting sloppy mechanics for a long time, and no one really seemed to care. But if they forget something as simple as that, then why should I trust them for the bigger things. So the car is done and I am apprehensive about Jim Butler's service as especially is my husband since he maintains the car and experiences these little lapses and has been QC in many life and death situations. l His expectations of purchasing a replacement vehicle for his 93 truck from Jim Butler have been lowered after this experience so we will have to talk. One omission, a second omission but same one X2 is cause for us to be aware. The mess cook is a important as the fighter pilot. someone needs to be watching. He was also there over 3 hours on tasks that would have taken him 2 hours in our driveway and need causing me to have to cancel an appointment and timing were questionable. glb for bjb More

Totally awesome to work with. Help us get the car we wanted. We will not buy a car from any of car dealership. Very welcoming environment. wanted. We will not buy a car from any of car dealership. Very welcoming environment. More

Used Purchase Once the decision was mad everything went smooth and quick. Finance office worked hard to beat a very good rate on a loan I had already arranged. Once the decision was mad everything went smooth and quick. Finance office worked hard to beat a very good rate on a loan I had already arranged. More

Great value. Came in to test drive the Chevrolet Trax and ended up buying two cars instead of just one, Very pleased with both vehicles so far. Keep looking in the Came in to test drive the Chevrolet Trax and ended up buying two cars instead of just one, Very pleased with both vehicles so far. Keep looking in the garage and smiling. More

Scott was very helpful getting us the best deal. Tyler made the financing a breeze. We were in and out of dealership quickly. I would recommend them both if you are in the market for a new vehicle. made the financing a breeze. We were in and out of dealership quickly. I would recommend them both if you are in the market for a new vehicle. More

oil change and recall fix Had the oil changed and a recall serviced. The dealership was very helpful and got the parts needed for the recall installed and oil changed in about Had the oil changed and a recall serviced. The dealership was very helpful and got the parts needed for the recall installed and oil changed in about 1.5 hours. their waiting room is comfortable and offers refreshments in desired. Very pleased with their service. More

Did not receive an accurate estimate for my service. Service rep kept calling And saying something else was wrong. I had truck towed in because it wasn’t running. Diagnostic review indicated I had water Service rep kept calling And saying something else was wrong. I had truck towed in because it wasn’t running. Diagnostic review indicated I had water in fuel and front breaks and rotors need replaced. Seems like what I pay for initial diagnosis should concentrate on why i have my vehicle there and not what other services you can milk me for. Maybe then I gets more accurate estimate of me cost expectations. Ended up costing about $3000. Had I know I could be that expensive I would have made another choice. Will propably never return to Jim Butler! Very unhappy customer! More

The best dealership to work with and buy a vehicle from, they went above and beyond to get me what I wanted and where I wanted my payment and everything they went above and beyond to get me what I wanted and where I wanted my payment and everything More