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Jim Butler Chevrolet

Fenton, MO

4.3
7,688 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,688 reviews

January 02, 2020

Oil Change and tire rotation This has been my best visit to Jim Butler as of yet. The service was great the people were the best and it was a totally enjoyable experience. More

by TOMRINGKAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

January 01, 2020

Great car buying experience! Robert and Tara made the new truck buying experience an easy one. Their experience and assistance though the entire process put me at ease, knowing I More

by CoMo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Lavin, Robert Mason
Jan 02, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

January 01, 2020

Absolutely great I have always had very good service at Jim Butler, Bennie did an excellent job of showing me the jeep and explaining everything I needed to know About More

by sptfr535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey, Bennie Cespedes
Jan 02, 2020 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Bennie got the recognition he deserved. Hope to see you again!

December 31, 2019

Awesome experience My experience with this dealership was awesome. My salesman Brian Reis was outstanding he took the time to ensure I was taken care of. He gave me nume More

by terrileavaught3205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Terri! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you again!

December 31, 2019

Great customer service. I can in for an oil change and tire rotation. It had other recommended service. Total repairs would be about 3 hours. They gave me a rental even thoug More

by tosterwisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Anatra, Scott Johnson, Melissa Perez
Jan 02, 2020 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

December 31, 2019

No haggle pricing! I got out the door under invoice with a new 2020 SUV and had no extrinsic fees from the dealership. I found my vehicle online, and worked up what I th More

by jenlock2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
Jan 02, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 31, 2019

Great experience The whole staff worked diligently to get the deal done and make sure I was happy with the price and the vehicle...before, during and after the sale. More

by arrow0190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes, Mike Marshall
Jan 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 31, 2019

Rattle in dash I sit outside the big door for 20 minutes. Many employees walked by and looked at me without offering assistance. Finally a guy told me to pull up and More

by timmyholland10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Was not there long enough to get a name
Jan 02, 2020 -

Jim Butler Chevrolet responded

Thank you for sharing your feedback with us, Tim. We're very sorry to hear about our Greeters not coming out to you to help direct you through the check in process. We have spoken with the Service Manager to make sure they do better int he future. We are more than happy to take another look at your dash problem if you think you have been able to further isolate the cause of the rattle. We're sorry to hear that repairs that we did the last time did not completely solve the issue. If you would like to set up a time to come back in, please let us know.

December 31, 2019

New car Got the paperwork done as quick as possible . Salesman helpful afterwards .Had to talk with others after first visit they took care of what I needed More

by redball_Ya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anatra
Jan 02, 2020 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Joe was able to ensure that you had such a great experience with us. We hope you enjoy your new car for many years to come!

December 31, 2019

5 Stars We've bought several cars from Jim Butler over the last 3 years and we've always had a good experience. Last week I bought a new Blazer. Thank you to More

by dgnzalez87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes, Alex Cox, John Zensen
Jan 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind review and your repeat business! We're so glad Brett took great care of you and made sure you had the best possible experience with us! See you next time!

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