Jim Butler Chevrolet

Excellent Best customer service in a dealer ship you can find. They are all friendly and nice and good at what they do i highly recommend jim butler Chevrolet Best customer service in a dealer ship you can find. They are all friendly and nice and good at what they do i highly recommend jim butler Chevrolet More

Bill and Doug rock they go the extra mile keep me very informed hook me me up with loaner car before I got there the same visit when my pickup worked on they go the extra mile keep me very informed hook me me up with loaner car before I got there the same visit when my pickup worked on More

Felt pushed off Pull right into the service garage and 2 service members were talking to each other while one other service member was checking people in! There was 4 Pull right into the service garage and 2 service members were talking to each other while one other service member was checking people in! There was 4 of us waiting to be checked in! Had a few questions about my new vehicle and felt like the service advisor had other things to do rather than answer my questions or have my issues looked at by a professional! More

Great service Service is courteous and thoughtful. I didn’t have to wait; I arrived on time for my appointment and got right in. The waiting area is very clean and Service is courteous and thoughtful. I didn’t have to wait; I arrived on time for my appointment and got right in. The waiting area is very clean and comfortable. Charging stations are provided for electronic devices. More

Courteous, caring, and understanding I felt cared for as a customer. They ensured I had what I needed and were very courteous and understanding. They made sure everything was explained t I felt cared for as a customer. They ensured I had what I needed and were very courteous and understanding. They made sure everything was explained to me as best as possible and kept me informed/updated regularly through the process. They helped ensure I wasn't inconvenienced by the service issue I had with my vehicle. More

Good experience Purchased a new truck. Good customer service. Nice waiting area. Sales staff was very knowledgeable. Financing was quick. Everyone was easy to wo Purchased a new truck. Good customer service. Nice waiting area. Sales staff was very knowledgeable. Financing was quick. Everyone was easy to work with. Would recommend. More

Too much wait and over priced Scheduled appt to check rattle in truck. Dropped off on Tuesday morning and truck did not get looked at by service tech until Thursday....what was the Scheduled appt to check rattle in truck. Dropped off on Tuesday morning and truck did not get looked at by service tech until Thursday....what was the point if my appt? I guess no hurry since I was paying for a rental car. Truck is two years old and rattle is in muffler that seems to be falling apart. I have power train warranty and extended warranty....surprise, dealer says it’s not covered by either one. They will be happy to replace whole exhaust for only $1600.00. I’ve been to this dealer a couple of times and won’t be back. More

Honest and kind Attendants were honest about what I needed to do and they checked my tires while there. It took a while was The only thing that was not great Attendants were honest about what I needed to do and they checked my tires while there. It took a while was The only thing that was not great More

Oil change Too notch oil change . Little lengthy but man they went threw everything. It was good to see people actually care. Witnessed first hand a older gentle Too notch oil change . Little lengthy but man they went threw everything. It was good to see people actually care. Witnessed first hand a older gentleman with a nail pretty bad in the tire. Service guy told him here you can buy a new tire . Or I can try fixing it. If it works it works. If not credit him for a new tire. More

Oil change Everyone was knowledgeable, helpful and friendly. My wait time was reasonable and the facility was very nice and clean. Doug explained everything in d Everyone was knowledgeable, helpful and friendly. My wait time was reasonable and the facility was very nice and clean. Doug explained everything in detail to me. He was very patient with me acknowledging my concerns and questions. More