Jim Butler Chevrolet

I was a great experience at Jim Butler. My car needed a part that was on back order but it was covered under warranty. They provided me with a rental car for the duration and Kim checked in My car needed a part that was on back order but it was covered under warranty. They provided me with a rental car for the duration and Kim checked in with me at lease twice a week if not more to let me know where they were in the process. They kept me up to date and they were all very friendly from the service desk the rental department and when I checked out. More

Excellent service visit Oil change, tire rotation, and inspection completed fast. Found some other issues with suspension and followed up to set up diagnostics appointment. E Oil change, tire rotation, and inspection completed fast. Found some other issues with suspension and followed up to set up diagnostics appointment. Everything went well. More

Excellent The salesman was great and the sale was quick and easy. We were very happy with the service and the deal we received. The financing was great, and we The salesman was great and the sale was quick and easy. We were very happy with the service and the deal we received. The financing was great, and we did not feel pressured into purchasing anything we did not want. More

Outstanding Felt right at home.Matt Dawson puts you at ease so your not nervous buying a vehicle. When buying another vehicle will search Jim Butler first. Felt right at home.Matt Dawson puts you at ease so your not nervous buying a vehicle. When buying another vehicle will search Jim Butler first. More

Oil Change and sunroof defect Oil Change and a defect in my sunroof which was taken care by Scott Johnson and Kim and her manager in the service department waiting on now to get th Oil Change and a defect in my sunroof which was taken care by Scott Johnson and Kim and her manager in the service department waiting on now to get the part for my sunroof to come in to get it fixed very satisfied with all the help I received More

Lied too Told one thing. Then something different. Over priced. Double charging me. Then I was treated poorly,degraded and spoke to very rudely. Also could nev Told one thing. Then something different. Over priced. Double charging me. Then I was treated poorly,degraded and spoke to very rudely. Also could never get on the phone with my service advisor More

Quick, hassle-free, professional Working with Jim Butler to purchase my new vehicle was hassle-free. The employees I worked with were professional and easy to work with. Matt Vallee w Working with Jim Butler to purchase my new vehicle was hassle-free. The employees I worked with were professional and easy to work with. Matt Vallee was great to work with to and I would recommend him to others. More

Oil change Had an appointment scheduled for an oil change and tire rotation. Once I got there was told it would take at least 2 hours. Never will I wait 2 hours Had an appointment scheduled for an oil change and tire rotation. Once I got there was told it would take at least 2 hours. Never will I wait 2 hours again for an oil change when I have an appointment. This is not good business More

rental for recalls I was very disappointed to find out that a rental car is not provided for the customer during a service due to a recall on a vehicle. A recall should I was very disappointed to find out that a rental car is not provided for the customer during a service due to a recall on a vehicle. A recall should not fall on the responsibility of the customer. More

Had to go back twice which I didn't like. I had ordered car starters on November 20th for an appointment on December 1st,. They were sent to the wrong place and had to reschedule for the 5th. I had ordered car starters on November 20th for an appointment on December 1st,. They were sent to the wrong place and had to reschedule for the 5th. However, the service department was very apologetic. More