Jim Butler Chevrolet

Good service, upfront and honest communication Called me before any work was done to my vehicle. Called periodically to inform me of the status of my vehicle while it was in the shop. I appreciat Called me before any work was done to my vehicle. Called periodically to inform me of the status of my vehicle while it was in the shop. I appreciate that. More

relaxing Everyone was very friendly and helpful and informative. I knew what I wanted and they had it. Did not have to wait very long and drove off with the ve Everyone was very friendly and helpful and informative. I knew what I wanted and they had it. Did not have to wait very long and drove off with the vehicle. More

Amazing Experience we called Brian Steinlage to see if he had the truck we wanted with the package and color we wanted, we were elated when he called back to tell us yes we called Brian Steinlage to see if he had the truck we wanted with the package and color we wanted, we were elated when he called back to tell us yes he has it and will get it to his dealership. We test drove the same vehicle to make sure it was what we wanted and was in love. We then went to Chris Brinley in financing and he was able to get us the rate and payment we wanted. To say this was a great experience is honestly not doing the experience justice. We had an AMAZING EXPERIENCE and will be life long customers of Brian and Chris and Jim Butler More

Totally Unsatisfied I made an appointment for 1 p.m. on Friday November 29th. I went around the lot looking at vehicles while I waited and at 2 p.m. I saw my truck still I made an appointment for 1 p.m. on Friday November 29th. I went around the lot looking at vehicles while I waited and at 2 p.m. I saw my truck still sitting. I immediately went in to talk to my service advisor and was told they were running behind. I told him that it would have been good to be told that when I arrived. His response was that he told me it would be about 90 minutes, he never told me that. This was only the second going but I will be taking my truck elsewhere to another dealer. More

Service and Repair Visit Was able to make appointment and drop off of vehicle extremely easy. Vehicle was diagnosed and repaired quickly. Everyday the vehicle was there, I r Was able to make appointment and drop off of vehicle extremely easy. Vehicle was diagnosed and repaired quickly. Everyday the vehicle was there, I received daily updates of what was going on. I couldn’t have asked for a better visit. More

Professional and courteous Kim Hausman always keeps me informed and is very helpful with processing my vehicle. I trust herTo guide me and the proper care of my vehicle Kim Hausman always keeps me informed and is very helpful with processing my vehicle. I trust herTo guide me and the proper care of my vehicle More

Great Experience! I would recommend Jim Butler to anyone. Great experience and Chance is wonderful! The environment is so welcoming and everyone is so friendly and will I would recommend Jim Butler to anyone. Great experience and Chance is wonderful! The environment is so welcoming and everyone is so friendly and willing to help. More

Great service, Did what they said they would I went to Jim Butler for two reasons. One, the local dealership could not help me and I had bought from them before. They are not close to where I l I went to Jim Butler for two reasons. One, the local dealership could not help me and I had bought from them before. They are not close to where I live but when they say they are gonna do something, they do. I was skeptical that I would leave the lot with the new car I wanted. Brian worked with me and got me exactly what I needed. He was very attentive (knowing that the car buying process can take time) and he always checked up on me. Great dealership and I would recommend going to Jim Butler 10 times out of 10. More

Fantastic Brian Was Great, Highly Appreciated Him To The Fullest, Would Highly Recommend Others To Work With HIM, One Dealership Couldn’t Satisfy Me, Brian Cal Brian Was Great, Highly Appreciated Him To The Fullest, Would Highly Recommend Others To Work With HIM, One Dealership Couldn’t Satisfy Me, Brian Called And He Did A Great Job More

Great Dealership! My primary dealings at Jim Butler Chevrolet were with Eric Ruchala. I was purchasing a very specialty used automobile, site unseen, so my contacts at My primary dealings at Jim Butler Chevrolet were with Eric Ruchala. I was purchasing a very specialty used automobile, site unseen, so my contacts at the dealership were crucial in my decision to purchase this particular auto. Eric Ruchala and the other employees of Jim Butler Chevrolet were very professional, knowledgable, helpful, and efficient! My impression is a dealership, including it's people which have a high degree of integrity, typical of the American people of the midwest. As a resident of the West Coast it is always a refreshing pleasure dealing with people from this area of America. I would recommend this dealership, and in particular Eric Ruchala without reservation! Sincerely, Greg E., Bellingham, WA More