Jim Butler Chevrolet

I FEEL AS THOUGH I WAS CHEATED BIG TIME!! I went to have a purge valve replaced that was covered by GM. I was then told I have something else that was wrong as well. Nevertheless, I was told t I went to have a purge valve replaced that was covered by GM. I was then told I have something else that was wrong as well. Nevertheless, I was told the new problem cost the same amount as the diagnostic fee. So I question that of course. Then I was told well it’s something else that’s wrong now and the price of that is $140. So I sat there for 3.5 hours before anyone came and told me all of these lies. Then the guy comes back and say the purge valve is not in and it could take another hour to get it do to all the Black Friday traffic. Then of course they would still have to put it on. Then get home and look at my receipt only to find out they didn’t even fix the stuff they said was wrong. I was so upset after being there for 4.5 and getting ripped off on top of that. I feel I am entitled to a full refund! I also don’t feel comfortable giving them any stars, my experience was terrible More

Excellent! Once you've tried Jim Butler's, your search will stop there. Excellent customer service. I highly recommend them for your next car or truck purchase. Once you've tried Jim Butler's, your search will stop there. Excellent customer service. I highly recommend them for your next car or truck purchase. More

Repair on my 2020 Equinox Service was fantastic, everyone was very helpful, they gave me a rental until my car was fixed. Nothing bad to say about the whole experience Service was fantastic, everyone was very helpful, they gave me a rental until my car was fixed. Nothing bad to say about the whole experience More

Quality Service Dept. Kayla is extremely helpful when I bring vehicles in for service. She works with my teams schedule when bringing in vehicles for service and provides m Kayla is extremely helpful when I bring vehicles in for service. She works with my teams schedule when bringing in vehicles for service and provides me with timely updates on vehicle status. Thanks Kayla! More

Purchased a 2019 Silverado Brian Ries will be the reason why i make purchases with Jim Butler. He is a true professional and made me feel comfortable with my decisions. Brian Ries will be the reason why i make purchases with Jim Butler. He is a true professional and made me feel comfortable with my decisions. More

Such nice people! We were very happy with our experience with Jim Butler. Friendly, courteous staff. We were greeted at the door and helped right away. Not pushy, but v We were very happy with our experience with Jim Butler. Friendly, courteous staff. We were greeted at the door and helped right away. Not pushy, but very helpful. From start to finish, everyone we dealt with were extremely nice. The salesman and finance guys were wonderful and very helpful!! More

crappy service worst experience I ever had with a car dealer will never ever come back now leave me the F alone!!!!!No call back after two calls when went to pick my worst experience I ever had with a car dealer will never ever come back now leave me the F alone!!!!!No call back after two calls when went to pick my car up after i had an appointment it wasnt even touched and doug was just sitting playing on his phone but wouldnt return my calls you all suck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Awesome! Friendly, quick, and they really treat you and your vehicle with the utmost care ❤️ I love Jim Butler! Probably getting all my vehicles from them Friendly, quick, and they really treat you and your vehicle with the utmost care ❤️ I love Jim Butler! Probably getting all my vehicles from them More

Fantastic Brian Was Great, Highly Appreciated Him To The Fullest, Would Highly Recommend Others To Work With HIM, One Dealership Couldn’t Satisfy Me, Brian Cal Brian Was Great, Highly Appreciated Him To The Fullest, Would Highly Recommend Others To Work With HIM, One Dealership Couldn’t Satisfy Me, Brian Called And He Did A Great Job More

they listened to my requests I asked to not be hounded with calls and follow ups. Robert honored my request. Not what management wants as it goes against the philosophy but I am I asked to not be hounded with calls and follow ups. Robert honored my request. Not what management wants as it goes against the philosophy but I am the customer and should be listened to. Robert knew I was buying and knew from Jim Butler so he trusted me and I kept my word by dealing with Jim Butler. More