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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

November 11, 2019

excellent experience I always take my car to Jim Butler for service.....the service advisors are friendly and knowledgeable and the time estimate they gave me for the work More

by mrinnocent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

November 11, 2019

Great Service Mike was great in keeping me updated on progress. Helpful in getting me a rental car. Great job with looking into my warranty to see what was covere More

by jackiemundinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 11, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

November 11, 2019

Jim. butler does it again! We LOVE Jim Butler! This is the second suv we have purchased and I can say we will be back again! Chris is very knowledgeable and always has suggestio More

by Fantasy football champ. 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Jim Butler Chevrolet responded

We love working with you too! Thank you so much for your kind words and your repeat business. We're so glad you enjoy working with us and we'll make sure to let Chris know that he did a great job!

November 11, 2019

Good service Great service car was done at time I was told everyone was very friendly. Will use them for all my service on my car. Mat V the salesman I bought More

by haney-harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that our team was able to ensure that you had such a great experience with us. We hope you enjoy your new car for many years to come!

November 11, 2019

service Prompt and professional service! Mike Johnson is the best. I also appreciate the ride to work and the delivery of my vehicle when it was ready. More

by daren3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 11, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

November 09, 2019

Completely forgotten about Brought our vehicle in at 11am to get routine services. Oil,transmission, differential changes. Spoke with the service manager and explained to him th More

by michelleh63026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug in service
Nov 13, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Michelle. We sincerely apologize that the individual that was supposed to reach out to you after your service advisor left to inform you that your vehicle was done did not do so. We have spoken with management about this to take corrective action. We understand that this was extremely frustrating to you and we want to try to help. We would like to offer a free oil change and tire rotation in an effort to make up for this situation. If you would like to accept this, please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

November 09, 2019

only took a few hours Sales rep didn’t waste my time and worked to find common ground to get the deal done, including staying past business hours to complete all the paperw More

by youngan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardi Zegullaj
Nov 11, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. Congratulations on your new vehicle. We're always here to help!

November 08, 2019

Wonderful experience I would recommend this dealership to anyone,they were great to work with, not pushy or demanding.. Our salesman,Ed Kirk was very knowledgeable and ver More

by rhowcat37
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ed Kirk
Nov 08, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

November 08, 2019

Purchase of Chevrolet Trax Eric and Tara were very helpful in the my purchase of a new 2019 Chevrolet Trax recently. Eric and Tara both provided all the information and answered More

by c1r1fiegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara in financing
Nov 08, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

November 08, 2019

Zastrow 2020 Colorado T Butler Chevrolet offers a large selection of new automobiles with several discount opportunities. The sales staff is very friendly and knowledgeable More

by Mike Zastrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara - Finance, Ardi Zegullaj
Nov 08, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Ardi got the recognition he deserved. Hope to see you again in the future!

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