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Jim Butler Chevrolet

Fenton, MO

4.3
7,684 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,684 reviews

October 21, 2019

Highly recommended Just an overall Awesome Experience! I bring my GMC Yukon for service to Mike Johnson. Mike is a true professional at what he does. Highly recommend h More

by Gary69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Oct 21, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 21, 2019

Matt Dawson Matt was my salesman and he did an amazing job. He meet all my needs and answered all my questions. I would send other to him More

by maryawilson50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Dawson
Oct 21, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad Matt took great care of you! We look forward to working with you next time!

October 20, 2019

Great Our salesman Chance was great made the experience easy he was very knowledgeable and patient took his time to make sure we were happy and satisfied St More

by Kbgonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Kuhn
Oct 21, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

October 20, 2019

Fast and friendly Stacey (salesman) and Kelly (finance) did a great job helping us with our vehicle purchase. They got us a great deal and expedited the process to get More

by MarkA6755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Roussin , Stacey Thornton, Jr.
Oct 21, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

October 20, 2019

Great Service Brought my vehicle in for a safety recall. The service was fast & friendly & the work was performed within the time they stated. Got to read the pap More

by mike.antalick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Gibbons
Oct 21, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

October 19, 2019

poor customer service i felt like once the deal was signed and we took ownership of the vehicle the staff had very poor customer service. called twice in a 3 day span to ta More

by huberp13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tara in finance, Mike Gray
Oct 21, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Paul. We do apologize for the lack of follow up from your saleman and the finance department. Your salesman was on vacation during the time you attempted to reach out and just recently got back. There is no excuse for the lack of follow up from the finance department, though, and we will speak to them about that. If you have a late fee from registering after the 30 day grace period, please reach out to Theresa in the Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017 so we can reimburse you.

October 19, 2019

Friendly service Great guys to do business with. Very friendly atmosphere and made buying a truck a easy and had no second thoughts at all. Definitely recommend Brian More

by cbreuer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Oct 21, 2019 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new truck and look forward to seeing you again for your next purchase or service!

October 19, 2019

Excellent service Had absolutely no problem with some warranty work being done on my truck, loaner car was a very nice touch. Hassle free! Still waiting on a part to ge More

by SPLHGN444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the ladies name at car rental area but she was very helpful
Oct 21, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 18, 2019

Engine Light Service Warranty work but great personnel took care of everything. I would recommend going here for your next service.b for your Chev vehicle . Keep up the gr More

by wwjd6770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 18, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 18, 2019

2019 Chevy Trax Bennie was extremly helpful when finding exactly what we need. We had one goal and he made sure we were able to accomplish it! Would defiently recomme More

by Ariana Cogburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert, Bennie Cespedes
Oct 18, 2019 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Bennie was able to ensure that you had such a great experience with us. We hope you enjoy your new Trax for many years to come!

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