Jim Butler Chevrolet

Great service from Greg. He took care of the appointment and getting the service completed. He called me when the vehicle was ready to pick up. He called me service from Greg. He took care of the appointment and getting the service completed. He called me when the vehicle was ready to pick up. He called me the next day to follow up. More

horrible I went in for a simple oil change and was told the plug had been put in to tight and said I needed a whole new oil pan and it would cost me $500.00. I went in for a simple oil change and was told the plug had been put in to tight and said I needed a whole new oil pan and it would cost me $500.00. I had my car towed to the place that had last done my oil change and they said it just needed a new plug!!!! Dobbs replaced the plug, done the oil change and even payed for my tow. I will never use Jim Butler again. PS I also had a coupon and they said GM printed them and they would not honor them and to notify GM. The coupon was for a $49.99 oil change (excluded synthetic) but that's all Jim Butler does!!!! One of the cashiers went in to talk to the service manager and he wouldn't even speak to me. Hope you print for all to see!!! More

Fast service and process was easy. Not probably under their control but over three quarters of my bill was labor. They did go over my vehicle with a fine tooth c and process was easy. Not probably under their control but over three quarters of my bill was labor. They did go over my vehicle with a fine tooth comb and find everything they would need, but it seems a bit out of hand when i had a 1900 dollar bill for repairs and 1450 of it was for labor. More

Great service Preservice conference was informative by knowledgeable team member. Service was efficient and timely. Communications before after and during work was Preservice conference was informative by knowledgeable team member. Service was efficient and timely. Communications before after and during work was helpful. Very nice experience with nice waiting area. More

Great experience Chris Meyer and Mike with finance did a great job of getting me a great trade in and being more comfortable with my new car! thanks, fellas! Chris Meyer and Mike with finance did a great job of getting me a great trade in and being more comfortable with my new car! thanks, fellas! More

Beyond Satisfied Service was beyond perfect. This customer is totally satisfied. Will ALWAYS hold JB to the excellent standard they deserve. Keep up the great work. Th Service was beyond perfect. This customer is totally satisfied. Will ALWAYS hold JB to the excellent standard they deserve. Keep up the great work. Thanks. More

Took very good care of my needs and repair work. The service they performed was outstanding. Bill is very friendly and explains what is going on. They were very honest and upfront with me. I truly The service they performed was outstanding. Bill is very friendly and explains what is going on. They were very honest and upfront with me. I truly appreciated it very much. More

Horrible experience Saturday, 8/31 They cant diagnose your car on a Saturday because all they have are Journeymen that are working. Oh, and if you need to speak to a Manager - you cant They cant diagnose your car on a Saturday because all they have are Journeymen that are working. Oh, and if you need to speak to a Manager - you cant because there arent any available. If you drop your car off at night for a.m. service the next day- you'll need to spend your day calling and texting to find out what's wrong with your car. Then you'll get a call 20 min before they close giving you a bunch of bs. More

Good experience In a few words I would said that I would return again some day and recommend others to your dealership, it was a nice place to do business In a few words I would said that I would return again some day and recommend others to your dealership, it was a nice place to do business More

Service and tire rotation Staff very friendly and helpful. Waiting area is comfortable with free coffee, bottled water and donuts. Vending machines are also available. Staff is Staff very friendly and helpful. Waiting area is comfortable with free coffee, bottled water and donuts. Vending machines are also available. Staff is very helpful. More