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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

August 29, 2019

Great place to buy vehicle Salesman Bill Steinlage made it possible for this old lady find and buy her 2019 Chevrolet Spark, the very first new car I've ever owned. Paperwork Ch More

by VLRADILLA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Timmons, Gator, Cathy.
Aug 29, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

August 29, 2019

Maintenance Kim H was very pleasant to work with. Great smile, great attitude really liked her job. All the employees were courteous and always had a smile. More

by pawolmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

August 28, 2019

Battery change They got me in and out real quick for a battery change even though I had no appointment. The waiting area was clean with snacks available. More

by BRYONSHARONREC
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 28, 2019 -

Jim Butler Chevrolet responded

Awesome! We're glad we were able to take great care of you even without an appointment! We're glad you liked our waiting area too. We look forward to working with you again!

August 28, 2019

Great deaker, great people, great service. We were in the middle of the country when the check engine light came on and we received a message to take it in for emission systems service in seven More

by tonysmp48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 28, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

August 28, 2019

Great service, and experience. Our sales men Mike was very attentive, and professional. Stacie in financing also did a great job working with us and our budget needs. Thank you all More

by Walter & Amanda Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Collins
Aug 28, 2019 -

Jim Butler Chevrolet responded

That's fantastic! We're so glad you enjoyed working with us and that we were able to meet your needs! We're always here to help and we look forward to working with you again!

August 27, 2019

excelent service Inspection and Mobil1 oil change in less than an hour. Able to get an appointment when we needed. Excellent price, quick service, trained techs. Grea More

by sbubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 28, 2019 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! We're always here to help!

August 26, 2019

2014 Buick Verano engine problem Great service people to work with in getting my car problem worked out. From Doug Kirchner to Amanda in the car rental department; they put my mind at More

by kathy.sansone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kirchner in the Service Dept. and Amanda in Car Rental - great people to work with.
Aug 26, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

August 26, 2019

Oil change It took 2 hours for a oil change and tire rotation. I have had multiple oil changes here in the past that was usually around an hour or less.... This More

by scott70masters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 27, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Scott. We're sorry to hear that you oil change took longer than usual. We have a typical wait time of 90 minutes for these services, so we completely agree that your wait time was abnormal. We do appreciate our customers' patience with us during our busiest season, and we are constantly working to improve our wait times. We also apologize that we did not put your seat back as it was. We will make sure to speak with your technician about that. Thank you for your business and we hope we can do better next time.

August 26, 2019

Excellent Everyone was very friendly and helpful! Ardi was wonderful to work with! Ardi went out of his way to help even after the sale was completed. More

by monreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardi Zegullaj, Alex Cox
Aug 27, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

August 26, 2019

Great service Working with Bennie and Stacey was a great experience. I was looking for a specific vehicle and Bennie helped me find one!! Stacey was also very nice More

by susieg5317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bennie Cespedes
Aug 26, 2019 -

Jim Butler Chevrolet responded

Awesome! We're so glad you enjoyed working with Bennie and Stacey! We'll make sure to let them know that they did a great job working with you. Congratulations on your new vehicle and we look forward to working with you again!

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