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Jim Butler Chevrolet

Fenton, MO

4.3
7,620 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,620 reviews

March 23, 2019

A-PLUS rating The Jim Butler team is fantastic: everyone is polite, friendly, helpful, and knowledgeable. Everything runs smoothly--no hassles, no problems. A very More

by j.bordner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

March 22, 2019

2019 Chevy Trax Brett was very knowledge about the vehicle I had picked out, and helped me set everything up! He made the new car buying process very quick and easy! More

by kelseybaldwin2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes, Alex Cox
Mar 25, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Brett got the recognition he deserved. Hope to see you again in the future!

March 22, 2019

great! X Came here for a truck after buying my wifes Equinox back in 2014. Great dealership and great sales team, answered every little question I had. High More

by klauser56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Jim Butler Chevrolet responded

Thank so much for your kind words and repeat business! We sincerely appreciate your recommendation and we're always here to help!

March 22, 2019

Oil change tire rotation Went in for tire rotation and oil change, got a call and said my tire monitor sensors couldn’t be reset. Truck has oversized tires but has been in bef More

by bdearing42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Johnson
Mar 25, 2019 -

Jim Butler Chevrolet responded

We're sorry to hear that we were unable to get the tire pressure sensor reset for you. We are glad you had an otherwise positive experience with us, though! We hope future services go better.

March 22, 2019

CEL IS ON. VEHICLE APPEARS TO STARTS, BUT WILL NOT MOVE Had to have the vehicle towed in via "OnStar". Both the "OnStar" Personnel & your Team (Bill Timmons & P.Meyer, as well as the rest of the support per More

by bspringemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons & P.Meyer
Mar 25, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your patience and your kind words, Bill! We're so glad we were able to get the situation resolved and helped ensure that this unusual issue was addressed carefully and thoroughly. We're always here to help and we look forward to working with you again!

March 22, 2019

Continues to Meet Expectations I took the car in for an oil change and safety inspection to update the plates. The radio completely went out so that was added to the service appoint More

by martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Mar 25, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your business and your kind words, Martha! We're so glad that Mike took great care of you and showed how much our customers truly mean to us. Thank you for being a part of the Jim Butler Family! We look forward to working with you again.

March 22, 2019

QUICK OIL CHANGE Normally, I dread the oil change, because I don't like to sit still that long and wait. But this time, it was quick as I was the last appt of the Sat More

by MEVERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Timmons, Melissa Perez
Mar 25, 2019 -

Jim Butler Chevrolet responded

Awesome! We're so glad you enjoyed this visit with us! We hope to nail it next time as well. Safe travels!

March 22, 2019

Finance & repair I am in process of creating a sign of "Jim Butler dealership sucks" to put in n the back of my car. Free of charge to you. More

by ksenmath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Zarlingo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brewer, Bryan Steele
Mar 25, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what your name is to look into this situation unless you provide it to us. Please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017 with your information if you would like us to address this or any other ongoing issue.

March 22, 2019

Beyond Friendly service ! Kim was totally Awesome , super friendly answered my questions . she even brought my vehicle around to me at pick up time . When I need to go back fo More

by karen63049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words, Karen. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

March 22, 2019

excellent Scott was an awesome salesman. He was friendly and helpful. Samantha and Jen were helpful, too. The price was the best around with all the rebates. More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha, Jen, Scott Johnson
Mar 25, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words, Tammy! We'll make sure to let Scott, Jen and Sam that they did a great job working with you! See you next time!

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