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Jim Butler Chevrolet

Fenton, MO

4.3
7,867 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,867 reviews

April 25, 2019

Awesome and listened well Brian car dealer listened well to me and what I wanted. He was willing to work backwards with me and chose a car I liked. More

by KRISMLOMBARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. Welcome to the Jim Butler family!

April 25, 2019

Great service Very friendly, accommodating. Service advisor and rental associate were great! Always followed up. The rental associate is awesome, so friendly ! T More

by KREIGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental associate that has bearded dragon, super!, Mike Johnson
Apr 25, 2019 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Mike and the ladies in rental were able to ensure that you had such a great experience with us. We're always here to help!

April 25, 2019

Smooth experience Bill Steinlage worked with me and my situation and managed to help me get into the car I’ve always wanted. I would highly recommend this dealer to any More

by Yader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again next time!

April 25, 2019

Pleased 25 words or less this worst part of the hole service lol service was great waiting for go to update something because I still have the problem I went More

by shawnhowland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We understand your time is valuable and do apologize for the required length. DealerRater feels that the story of the experience is just as important as the score, and a star rating without a story doesn’t convey why the experience was exceptional or what issues were encountered. We hope your next visit with Jim Butler Chevrolet is just as positive as your last one- if not better! Safe travels.

April 25, 2019

Awesome Love Brian we have bought 3 new cars from him in the last 6 months. Hes amazing. I recommend him to anyone looking to buy a car More

by kssangel251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your repeat business and your recommendation! We'll make sure to let Brian know that he is doing a great job and we look forward to working with you again! Thank you for being a part of the Jim Butler Family!

April 25, 2019

Blew 2 tires got 4 new I was very pleased with my service manager he kept me updated and had my car ready the next day on a holiday weekend. Thumbs up! More

by sv0787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

April 25, 2019

Scott Johnson very pleasant Scott was very helpful and knowledgeable about our 2019 Equinox. We were very please with our process with Scott and The whole staff at Jim Butler. Wo More

by dkhamor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Scott Johnson
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you and made sure you loved your new Equinox! We look forward to working with you again next time!

April 25, 2019

Service I brought my car in for an oil change and tire rotation. Greg did great setting me up. Kim is always friendly and made sure I had my keys. Service More

by Jim M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

April 25, 2019

Very responsive and fast! why I give this rating is the personal experience I have received. I would recommend to anyone! New or used you cant beat their prices. More

by tylerneis92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you! We look forward to working with you again next time!

April 23, 2019

Pricing issue Price on service report was different than what I was charged. Told it was software that had not been updated yet. That's not my problem and should no More

by Llwgmac
Recommend Dealer
No
Employees Worked With
Bill Timmons
Apr 23, 2019 -

Jim Butler Chevrolet responded

Thank you for speaking with Theresa in our Customer Relations Department regarding this issue. We're glad we were able to refund you the $8.60 difference between the Multi-Point Vehicle Inspection (MPVI) incorrect price and the charged price. We have also corrected the pricing on the MPVI so this problem should not happen again. Please feel free to reach back out to Theresa if you have any additional problems.

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