Jim Butler Chevrolet

I got a new car They worked really hard to get me, a new car. A few things were over looked, but it was getting late n they had been working on it for several hours. They worked really hard to get me, a new car. A few things were over looked, but it was getting late n they had been working on it for several hours. But in the end I got a new car n love it. Thank you More

Great customer service and friendly staff , clean environment knowledgeable staff and free donuts and coffee what more could you ask for affordable price a customer service and friendly staff , clean environment knowledgeable staff and free donuts and coffee what more could you ask for affordable price and great waiting area for adults and kids More

2014 high country Quality vehicle, well presented, sales service excellent, respectful, knowledgeable, welling to negotiate. Welling to listen to requests and issues an Quality vehicle, well presented, sales service excellent, respectful, knowledgeable, welling to negotiate. Welling to listen to requests and issues and potential fixes on vehicle. Great people. More

Fantastic Customer Service I worked with Kim Hausmann to get my vehicle set up for an oil change. She was incredibly personable and friendly and helped me find the right deal fo I worked with Kim Hausmann to get my vehicle set up for an oil change. She was incredibly personable and friendly and helped me find the right deal for my current mileage. More

Service Very satisfied with everyone there. Didn't seem like I was there very long. Had a few cups of coffee. Visited with my Sales Rep. Very satisfied with everyone there. Didn't seem like I was there very long. Had a few cups of coffee. Visited with my Sales Rep. More

Purchased a van in short period of time with no hassles. Eric Ruchala did a great job in meeting our needs. From the time we arrived to look at the van , to the time when we drove away in our new van was a Eric Ruchala did a great job in meeting our needs. From the time we arrived to look at the van , to the time when we drove away in our new van was a hassle free process. The sales presentation was low pressure and met our needs in purchasing our 9th Town & Country van. More

Excellent Customer Service Tyler Sparks went above and beyond. 5/5 on customer service. Left with exactly what I wanted! Couldn’t have asked for a better experience. Tyler Sparks went above and beyond. 5/5 on customer service. Left with exactly what I wanted! Couldn’t have asked for a better experience. More

Battery Replacement When I made the appointment, I was not told it would be a 90 test. Good thing I brought something to do while I waited. After the initial run of the When I made the appointment, I was not told it would be a 90 test. Good thing I brought something to do while I waited. After the initial run of the test, they had to run it again. I hadn't any idea how long I was going to be there. Then, out of the blue they come to tell me I was done. They didn't tell me if my battery had been replaced or not. I had to ask. I am grateful for the service they do but it is always a long wait when I take my vehicle to them. I would always recommend taking my Chevy to them but would also recommend leaving it with them for the day. More

Disappointed Pretty disappointed. I dropped my suburban off on a Sunday evening for a 7:45 AM Monday appt. received a call at 9am the next day and the advisor told Pretty disappointed. I dropped my suburban off on a Sunday evening for a 7:45 AM Monday appt. received a call at 9am the next day and the advisor told me that my car wouldn’t even be looked at until Tuesday. So what was the point me me dropping my car off? If I had known that I would have never dropped my car off there in the first place. More

Customer Service The Customer Service Representative (Kayla) who signed me in and kept me updated on the status of my vehicle was superior. One of the best I have eve The Customer Service Representative (Kayla) who signed me in and kept me updated on the status of my vehicle was superior. One of the best I have ever worked with. At the time of sign in she told me a time frame she would call me each day my car was there to update me on my vehicle, even if she had nothing to report. I totally appreciated that; it was better for both of us. I didn't call her and ask her the status of my vehicle and I knew what to expect. I know we get side tracked in our jobs, but if everyone did this I feel our time would be better used. Kayla made sure I understood what was going on with my car and as a person who knows nothing about cars it helped me understand the process a little more. Again excellent customer service. More