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Jim Butler Chevrolet

Fenton, MO

4.3
7,700 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,700 reviews

February 08, 2019

Great Everything at the dealership was great! I liked how they gave us a truck to drive while we waited for our truck to be dealer transfered.thank you! More

by schaef2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Mike Gray
Feb 08, 2019 -

Jim Butler Chevrolet responded

Awesome! We're so glad you enjoyed working with us! Congratulations on your new truck!

February 07, 2019

I got a new car They worked really hard to get me, a new car. A few things were over looked, but it was getting late n they had been working on it for several hours. More

by cborth8671
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Feb 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're glad we were able to overcome the hiccups along the way and make sure you had a positive experience overall! Congratulations on your new car!

February 07, 2019

Great customer service and friendly staff , clean environment knowledgeable staff and free donuts and coffee what more could you ask for affordable price a More

by kim-reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 07, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. Hope to see you again in the future!

February 07, 2019

2014 high country Quality vehicle, well presented, sales service excellent, respectful, knowledgeable, welling to negotiate. Welling to listen to requests and issues an More

by kahne199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mullen
Feb 07, 2019 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you again next time!

February 07, 2019

New to me Silverado! I talked to Keith about buying a truck, but I couldn't find the one I wanted. He took down my phone number and when something that met my demands came More

by John.smith16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wilcox
Feb 07, 2019 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again for your next purchase or service!

February 06, 2019

Purchased a van in short period of time with no hassles. Eric Ruchala did a great job in meeting our needs. From the time we arrived to look at the van , to the time when we drove away in our new van was a More

by jvairahunt
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Jim Butler Chevrolet responded

We're so glad to hear that! We will make sure to let Eric know what a great job he did during your purchasing experience! Congratulations on your new van & see you next time!

February 06, 2019

Excellent Customer Service Tyler Sparks went above and beyond. 5/5 on customer service. Left with exactly what I wanted! Couldn’t have asked for a better experience. More

by caseybenham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Chris Brinley
Feb 06, 2019 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again for your next purchase or service!

February 06, 2019

Fantastic Customer Service I worked with Kim Hausmann to get my vehicle set up for an oil change. She was incredibly personable and friendly and helped me find the right deal fo More

by jm2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

February 06, 2019

Service Very satisfied with everyone there. Didn't seem like I was there very long. Had a few cups of coffee. Visited with my Sales Rep. More

by dtdk4parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Feb 06, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're glad we were able to get your in and out for your service quickly. We look forward to working with you again soon! Safe travels.

February 06, 2019

Battery Replacement When I made the appointment, I was not told it would be a 90 test. Good thing I brought something to do while I waited. After the initial run of the More

by abc123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember if he even told me his name. I don't see his photo.
Feb 06, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us. We're sorry to hear that things didn't go quite as smoothly as expected. Sounds like there were multiple hiccups and we were trying to find out what was going wrong, so we didn't know how long things would take either. We do apologize that we were not able to provide you a wait estimate. We hope next time goes smoother for you! We do always have rentals available, and we often have shuttle service running, as well!

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