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Jim Butler Chevrolet
Fenton, MO
7,673 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,673 reviews
January 21, 2019
service has always been outstanding. We have purchased four vehicles from Butler in the last 10 years. We wouldn’t waste our time with a company that didn’t treat us right! Butler has We have purchased four vehicles from Butler in the last 10 years. We wouldn’t waste our time with a company that didn’t treat us right! Butler has always provided consistently outstanding service for us. On the rare occasion that we question a service, it is thourghly explained, and if we aren’t happy, it is fixed to our satisfaction. We will continue to do business with Butler as long as their service remains so great! More
by debbibrader
Verified Customer
January 21, 2019
Service man very fry and helpful. Service advisor kept me in the loop on what the status of vehicle was. Called daily with updates. Seemed very knowledgeable with what was the issu Service advisor kept me in the loop on what the status of vehicle was. Called daily with updates. Seemed very knowledgeable with what was the issue and the steps necessary to fix problem. Had issues with last oil change and tire rotation so wasn’t sure I wanted to come back. Came back for warranty stuff. Still up in arms over if I will come back for that work More
by SLDDIERKES
Employees Worked With
Mike Johnson
January 21, 2019
Oil change Was done in about 45 mins and was in and out. Was able to talk to a salesman while I waited and talked about a purchuse I am looking to make in the f Was done in about 45 mins and was in and out. Was able to talk to a salesman while I waited and talked about a purchuse I am looking to make in the future. More
by mizzoutigers47
January 21, 2019
Oil change, transmission flush, recall! Everything went well, you have some construction going on in the service department that kind of makes things a little congested and I think with the Everything went well, you have some construction going on in the service department that kind of makes things a little congested and I think with the amount of vehicles in this morning which was only a few when I was in I believe the wait was just a little to long to be put in system! More
by rdhertel
January 21, 2019
Excellent service It is nice that a service advisor has been assigned to customers as they get to know that customer. I have had Kim as my advisor and really enjoy work It is nice that a service advisor has been assigned to customers as they get to know that customer. I have had Kim as my advisor and really enjoy working with her when I come in for service. She is very knowledgeable about the Chevrolet products, More
by dianelinck
Employees Worked With
January 21, 2019
New truck purchase I went to 3 dealers with intent to buy a truck, Jim Butler was the last. His deal beat all others, customer service was great and I recommend Nick Mul I went to 3 dealers with intent to buy a truck, Jim Butler was the last. His deal beat all others, customer service was great and I recommend Nick Mullins for sales. More
by magers918
Employees Worked With
Mike in Finance unsure if it was Brewer or Zarlingo., Nick Mullen
January 21, 2019
Oil change For The most part Jim Butler is awesome but this particular time was not that great I came in for an oil change and tire rotation and they never com For The most part Jim Butler is awesome but this particular time was not that great I came in for an oil change and tire rotation and they never completed my tire rotation however they marked on my paperwork that tire rotation was done but it never was because I had custom wheels and they didn't ask for my key More
by gmainedesigns
Employees Worked With
Mike Johnson
January 21, 2019
It was good It was a great time I would recommend it to a friend and if go and get a new car I will be back . Ok It was a great time I would recommend it to a friend and if go and get a new car I will be back . Ok More
by raeffelm2
January 21, 2019
Recall Everyone was very friendly. My experience at this dealership was top notch and I recommend everyone take a trip to Jim butler chevrolet I recently los Everyone was very friendly. My experience at this dealership was top notch and I recommend everyone take a trip to Jim butler chevrolet I recently lost my spouse of 11 years and they were very understanding More
by tamfinn
January 20, 2019
Great Service My experience from start to finish was so easy thanks to my salesman Matt Vallee. Great service, he spent the extra time to show me how everything wor My experience from start to finish was so easy thanks to my salesman Matt Vallee. Great service, he spent the extra time to show me how everything works in my new car and to not hesitate to call him if I had any problems or questions. I will be telling my friends who may be looking to buy a new car to go to Jim Butler and ask for Matt! More
by Aatkins67
Employees Worked With
