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Jim Butler Chevrolet
Fenton, MO
7,684 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,684 reviews
December 18, 2018
Oil change Was in and out very quick. Would highly recommend service department. Also the sales department, they did everything they said they would and got us o Was in and out very quick. Would highly recommend service department. Also the sales department, they did everything they said they would and got us on a new vehicle More
by dsreisenleiter
Verified CustomerEmployees Worked With
December 18, 2018
Great experience First time for service at Butler Chevrolet. Great experience, professional staff. The work was done quickly and the service advisor was informative an First time for service at Butler Chevrolet. Great experience, professional staff. The work was done quickly and the service advisor was informative and helpful. Highly recommend this dealership. More
by tdm5957
Employees Worked With
December 18, 2018
Great service Everyone was helpful and friendly, the waiting area was great. The service was explained in detail and done in a timely manor. I also appreciate the s Everyone was helpful and friendly, the waiting area was great. The service was explained in detail and done in a timely manor. I also appreciate the service reminders. More
by timd.lee
Employees Worked With
Doug Kircher
December 18, 2018
2018 Camaro ZL1 Alex, Thank you for taking care of my car and extending the warranties. I also, appreciate the fact that you ensured that my car be delivered profes Alex, Thank you for taking care of my car and extending the warranties. I also, appreciate the fact that you ensured that my car be delivered professionally detailed and adding the Simoniz protectant. Thank you, also for sitting down with me and taking care of things. Thank you, Shelby More
by swgsmith
Employees Worked With
Alex Cox
December 18, 2018
Friendly staff Friendly staff, refreshments in the waiting area, only downside was the time it took, an hour for an oil change and tire rotation and you have to sche Friendly staff, refreshments in the waiting area, only downside was the time it took, an hour for an oil change and tire rotation and you have to schedule a service appointment. Otherwise satisfied with the quality of the service. More
by JimS
Employees Worked With
December 17, 2018
Great job Doug Kircher Doug took a tense situation and took care of it like a true professional would do. Our service engine light came on after a drive on a Saturday and w Doug took a tense situation and took care of it like a true professional would do. Our service engine light came on after a drive on a Saturday and we called and asked to speak to an advisor. After a poor experience on the phone we came to the dealership upset. That’s where Doug Kutcher took over! He explained he did not have a tech to look at our diesel truck on that day but it would be Monday. He calmed us down, checked our warranty and found that the repairs would be covered. We received our vehicle back without any further issues after 1 business day. He also took the time to speak to the phone representative and cleared up why we would be so upset. Thank you Doug for getting us taken care of. More
by jrcushe
Employees Worked With
Doug Kircher
December 17, 2018
Paul's review I love Jim Butler's service. I recommend them for any service. I've taken my car to another dealership and was dissatisfied. But everything seems to b I love Jim Butler's service. I recommend them for any service. I've taken my car to another dealership and was dissatisfied. But everything seems to be fixed right when I leave Jim Butler. More
by paulbrennan31
December 17, 2018
2015 Chevy 1500 LT The only complaint is that I only received one key and fob for the car. I don't understand why you didn't supply the second key and fob. The only complaint is that I only received one key and fob for the car. I don't understand why you didn't supply the second key and fob. More
by jerry_ruder
Employees Worked With
Donnie Reckert
December 17, 2018
Well run organization Correct service in anticipated time frame. Courteous staff. Informative. Comfortable waiting area. Very busy facility. Service by appointment only, pl Correct service in anticipated time frame. Courteous staff. Informative. Comfortable waiting area. Very busy facility. Service by appointment only, plan well in advance of need. More
by prjw0265
December 17, 2018
Refreshing No-Haggle Approach I had an excellent experience purchasing a new car at Jim Bulter Chevy in Fenton. I did not feel pressured at any time. Ethan Nolan in Sales and Sta I had an excellent experience purchasing a new car at Jim Bulter Chevy in Fenton. I did not feel pressured at any time. Ethan Nolan in Sales and Stacy Thornton in Finance were both knowledgeable, kind and respectful. It was a pleasure working with them. More
by KMB2019
