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Jim Butler Chevrolet
Fenton, MO
7,624 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,624 reviews
November 29, 2018
Dead Battery It was a Holiday week, Thanksgiving. Car was brought in on Wednesday and wasn't looked at until Monday... Seemed very long for just a dead battery whi It was a Holiday week, Thanksgiving. Car was brought in on Wednesday and wasn't looked at until Monday... Seemed very long for just a dead battery which only takes 15 to 20 mins to diagnose and replace. When car was picked up low tire pressure light was on, I would assume in the chevy inspection they would check air and fill tires as needed?? Would've been very upset if the car wasn't under warranty and I had to pay for this service. More
by smokeemos
Verified CustomerEmployees Worked With
Kayla Merrick
November 29, 2018
Outing team! Great team at Jim Butler. It was a pleasure working with Donnie and Stacey! I was surprised how quickly my paperwork was completed and the efficiency Great team at Jim Butler. It was a pleasure working with Donnie and Stacey! I was surprised how quickly my paperwork was completed and the efficiency of the finance department. Well trained professionals. Thank you for a stress free experience. More
by terethorn
November 29, 2018
Oil change, tire rotation No issues, Vehicle done when stated, work completed satisfactory. Did not push additional service processes. Vehicle report was complete and detaile No issues, Vehicle done when stated, work completed satisfactory. Did not push additional service processes. Vehicle report was complete and detailed. Service rep provided plausible explanation of vehicle owner concerns on road noise heard. More
by salvatore.cira
Employees Worked With
Mike Johnson
November 29, 2018
"Amazing" Casey, Mike and Alex are great. Got a new car, which I did not think would be possible. If you are looking to trade or buy I recommend anyone to go h Casey, Mike and Alex are great. Got a new car, which I did not think would be possible. If you are looking to trade or buy I recommend anyone to go here first. More
by sunflourpetal
Employees Worked With
Kelly Smith via Email, Casey Burns, Alex Cox, Mike Brewer
November 29, 2018
Trade in Equinox for Travarse I've always gotten the best deal over the years from Butler Chev. no matter who the salesman was. Eric Ruchala and Troy Harden, the 2 salesman that I've always gotten the best deal over the years from Butler Chev. no matter who the salesman was. Eric Ruchala and Troy Harden, the 2 salesman that I have dealt with have treated us great every time we came in to make a deal. More
by robertjost
November 29, 2018
Dream car Dream price Keith Wilcox got me an amazing car at an amazing price! The service quick and easy and would recommend Keith to everyone buying a new car!! He was pro Keith Wilcox got me an amazing car at an amazing price! The service quick and easy and would recommend Keith to everyone buying a new car!! He was professional and kept us in the loop the entire time! More
by awatson_78
Employees Worked With
Alex Cox, Keith Wilcox
November 29, 2018
Very courteous Greg was very courteous and helpful and answered all the questions I had and helped with finding out more about the parts department also thanks. Greg was very courteous and helpful and answered all the questions I had and helped with finding out more about the parts department also thanks. More
by garywilson6365
Employees Worked With
Greg Gibbons
November 29, 2018
Positive My Chevy Equinox was serviced and ready at the promised time, the staff were friendly and knowledgeable what more can I say to have the quantity of wo My Chevy Equinox was serviced and ready at the promised time, the staff were friendly and knowledgeable what more can I say to have the quantity of words you require to complete this survey so as to convey my most inner feelings about this experience that could not be said in fewer words More
by Redequinox
November 28, 2018
Oil Change Good service, they seemed very busy but very polite. The service took a little bit, but they told me it would and was worth wait. Good service, they seemed very busy but very polite. The service took a little bit, but they told me it would and was worth wait. More
by trk5366
Employees Worked With
Mike Brewer, Bryan Steele
November 28, 2018
Not the best experience this time. The service writer suggested that the air filter should be changed with the oil change. We were shocked at the cost of the labor for changing the air The service writer suggested that the air filter should be changed with the oil change. We were shocked at the cost of the labor for changing the air filter when we went to pay. The service writer should have explained the cost. More
by mira112959
Employees Worked With
Douglas Kutcher-Service adviser
