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Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

May 25, 2024

The service and people at Jim Butler are great. Would recommend them to everyone. Will definitely be looking there for my next vehicle. More

by wade.phares77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in Finance
May 29, 2024 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 24, 2024

new truck not fixed. never again. love the people hate gm. 2024 silverado duramax with 900 miles on it and with check engine code p2054 that will not go away even after b More

by kidzfamilyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill "Fuzz" Steinlage
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that the ball was dropped. We do understand your frustration. I will be sure that a service manager reaches out to you by the end of the day.

May 24, 2024

Everyone was great, I couldn't ask for a better experience I see why they win awards every year More

by jdfrisella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 24, 2024

Awesome place for all your vehicle needs. Great sales and service, wouldn’t do business anywhere else!! More

by josimily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We hope to see you soon!

May 24, 2024

Although the installation of my keypad took more than twice as long as I was told, it wasn't the dealership's fault, they had to wait on GM to provide a code. Besides that, everybody was friendly and More

by HHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the service writer's name.
May 29, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

They got me in and out in a timely manner. My wait was minimal which was very much appreciated. More

by dsmith8356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

May 24, 2024

Every thing went well but they didn’t reset the oil life on the truck after changing the oil More

by T.DWAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. If this concern has not yet been resolved, please reach out to our service manager directly at 314-274-1687.

May 24, 2024

The Jim Butler service department is great. Dalton is a great service writer to work with. He kept me updated on the issue with my air conditioner in my corvette. More

by chris.kost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
May 29, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 24, 2024

Matt went out of his way to make sure things were correct with our new truck. More

by mjacobs1590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 23, 2024

I have used this dealership for the past four years. I have never received poor customer service like this visit. My sunroof was leaking water from the hard rains. I was told that this was a covered re More

by ROBYN_AUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla. Sidney. Tim
May 25, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I have spoken with the service manager regarding your concerns and provided him your contact information. He will be in touch with you by the end of day tomorrow.

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