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Jim Butler Chevrolet

Fenton, MO

4.3
7,626 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,626 reviews

August 08, 2018

No surprises Live long Chevycustomer first time Butler customer there number one for a reason if my experience keep going like this I’ll definitely be using them a More

by rpalmisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Scott Johnson
Aug 08, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your loyalty to Chevy and your future business with Jim Butler Chevrolet! We're so glad you had an awesome experience with us and we look forward to working with you in the future.

August 08, 2018

I've bought 2 cars Iv bought two cars from them already, getting ready to buy a third. Ask for Chris he was a huge help and got us two great deals so far. Thank you More

by Fantasy football champ. 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Jim Butler Chevrolet responded

Wow! Thank you so much for your repeat business! And we agree- Chris is awesome! We're so glad our team was able to take great care of you. We look forward to helping you find your next vehicle!

August 08, 2018

Awesome service, well pleased! I am beyond pleased with the folks at Jim Butler. I love 3.5 hours away, and they did everything they could to earn my business. My salesman Chris wen More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Aug 09, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your future vehicle purchases!

August 08, 2018

Truck returned with oil everywhere Truck was returned with oil running down passenger side front fender along with oil all over the engine compartment. A pool of oil was on the fender w More

by brusue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Estes
Aug 22, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We tried reaching out to you a couple times to allow us to clean up your vehicle for you or send out a car wash voucher as an apology for this situation. That offer absolutely still stands and we want to make sure we do everything we can to make you a happy customer. Please contact Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com to discuss further.

August 07, 2018

Fast friendly service This is my second car purchased from Jim Butler. Service is always fast and staff is always friendly. Heather was diligent on getting my car in for se More

by chels2142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, , Scott Johnson
Aug 07, 2018 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals and best service in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Heather and Scott got the recognition they deserved. Hope to see you again in the future!

August 07, 2018

Complex problem fixed my certified used Cruze had several sensor problems last fall that needed replacement. This summer, compressor and vent doors for the a/c needed fix. More

by 2013 Cruzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert, Scott Johnson
Aug 07, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your positive feedback! We’re very glad to hear that our service department was able to ensure that you had such a great experience with us. Look forward to working with you again in the future!

August 07, 2018

Exemplary service, as always. As I had mentioned in my previous GM review, everyone, from Heather, Mallory, etc., to Kim, to the techs, all try their best to make me feel like I ca More

by brandel578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, knowledgeable staff, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

August 07, 2018

Oil change and tire rotation Great all around experience. Dropped my car off on a Friday night and my cat was ready Saturday morning. Friendly staff and great service. Will contin More

by kman250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the gentleman
Aug 07, 2018 -

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. Thanks for being a part of the Jim Butler family!

August 07, 2018

Good service Everyone was very polite and friendly work got done on time the free car wash afterwards was also very much appreciated was not expecting that More

by dbuckley84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 08, 2018 -

Jim Butler Chevrolet responded

That is so great to hear! We're glad our team took great care of you. We hope you enjoy your free car wash! Thanks for the love!

August 07, 2018

Excellent Everyone is always so professional and efficient, they truly value my time. Kim provides me with all necessary maintenance info regarding my vehicle. More

by moore_g8420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Jim Butler Chevrolet responded

Thank you so much! You're awesome! We're very glad that our team, especially Kim, was able to show how much we value your time and business. We look forward to seeing you next time!

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