Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,707 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,707 reviews

June 10, 2024

Waited nearly three hours for a scheduled oil change and tire rotation. Called after two hours only to be told it was being finished. Waited another 50 minutes to be told it was done and then they parked it More

by royboyjjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I forwarded your information to our service manager and he will be reaching out to you. We look forward to discussing solutions.

June 10, 2024

Very quick and extremely friendly! Did a great job! I will be returning to this dealer for service. More

by ACLOUSE_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Jun 13, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 09, 2024

Most amazing experience ever their team will jump thru hoops to help you with anything you need! More

by TYNABEAN08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Osborn and Tara
Jun 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 08, 2024

I was shopping for a new Silverado & looking at dealers all over the country. I called several dealers who kept changing the price etc. I happened to call Jim Butler Chevy in Fenton, Missouri because they More

by KLR51378
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
Jun 12, 2024 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

June 07, 2024

My experience was wonderful. Kim was very accommodating and friendly. Thank you for exceptional customer service. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 07, 2024

Everyone was very friendly and courteous to work with. We had a good idea of the model we were looking for and you delivered. More

by jodyat.jt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake w.
Jun 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 06, 2024

Tyler Lang was very knowledgeable about the Silverado, you guys should feel blessed to have him on your team, he has a bright future at jim butler More

by samcastiller
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We are so pleased you enjoyed your visit to Jim Butler Chevrolet, INC.! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

June 06, 2024

Easy quick excellent price good sales team very efficient and thorough process all in one dealership More

by rpowell8120
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
Jun 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

June 06, 2024

My experience was great! Tyler was great to work with and his follow up and help throughout the process was awesome! I would recommend Jim Butler Chevrolet to anyone. More

by mattmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Lang
Jun 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations!

June 06, 2024

Kim kept me informed on the progress of my truck. Kim gave me a shuttle home and picked me up when the truck was ready More

by kkenefick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

...
78
...