Jim Butler Chevrolet

Was absolutely disappointed with service, took 2 days longer than initially promised(even thoughthere was more than what was initially brought in for) but when picked up vehicle, was absolutely filthy an longer than initially promised(even thoughthere was more than what was initially brought in for) but when picked up vehicle, was absolutely filthy and fingerprints everywhere, there was a coupon for a drive thru car wash at local gas station stapled to invoice. Normally I don't complain but I feel as if we were brushed off because it was warranty work. I purchased 2 $60000 trucks from you within the last 2 years and honestly don't know if I'm coming back. More

Service called me and said they needed my truck for another day and I did not have any other transportation I was already late to work because I had to wait for someone from the dealership to transport another day and I did not have any other transportation I was already late to work because I had to wait for someone from the dealership to transport me to work I called the place that they had brought my vehicle to and they said it has been done for 4 hours the service person lied and said the company they brought it to did have the parts to put on my vehicle magically my truck was at the dealership when I was picked up I don't appreciate being lied to More

Bridget was great. Any question I had she would answer and if she didn't she would find out and let me know. Friendly from Matt, Bridget and anyone I talked to. I wil Any question I had she would answer and if she didn't she would find out and let me know. Friendly from Matt, Bridget and anyone I talked to. I will refer this company. More

Everyone we encountered was very friendly and helpful, and that is besides Brian our salesman and Bob our finance guy. Brian was easy to work with and answered any questions we had. He took the time to and that is besides Brian our salesman and Bob our finance guy. Brian was easy to work with and answered any questions we had. He took the time to go through all of the "gadgets" on the truck that I hadn't dealt with before. Great job overall! More

I would’ve given a rating of two if it had not been for the service department. I’ve called multiple times to get my suburban in so I could get a price on what it’s worth and order a new suburban. I starte the service department. I’ve called multiple times to get my suburban in so I could get a price on what it’s worth and order a new suburban. I started these emails 3 to 4 months ago and still have not heard back. I realize you probably don’t have the suburbans in yet, but could someone please update me on what the situation is? More

Good service with quick turn around times. Scheduling is easy and staff is polite and friendly. Scheduling is easy and staff is polite and friendly. More

Great service always accommodating very pleasant to work with the night drop is a great option to have when you are unable to get to the dealership during normal hours and the shuttle service is a big part with the night drop is a great option to have when you are unable to get to the dealership during normal hours and the shuttle service is a big part of why I keep coming back to Jim Butler More

Customer Service is the BEST here. Everyone friendly and concerned for your needs, through out the Car Buying experience.. Everyone friendly and concerned for your needs, through out the Car Buying experience.. More

They made buying a new truck a quick painless process! Nik and Bob were great! Nik and Bob were great! More

Brian was very knowledgeable and great to work with! He made sure I was pleased with my purchase. He made sure I was pleased with my purchase. More