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Jim Butler Chevrolet

Fenton, MO

4.3
7,684 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,684 reviews

April 25, 2024

Was absolutely disappointed with service, took 2 days longer than initially promised(even thoughthere was more than what was initially brought in for) but when picked up vehicle, was absolutely filthy an More

by jeff.ahrens80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Was a girl but don't remember her name
Apr 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your vehicle was returned to you in such a manner. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience or if you wish to schedule a detail, please reach out to our service manager directly at 314-274-1687.

April 25, 2024

Service called me and said they needed my truck for another day and I did not have any other transportation I was already late to work because I had to wait for someone from the dealership to transport More

by bignickloesch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't know who
Apr 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you feel that you were lied to. I will be sure to speak with our service manager regarding this concern. If you wish to further discuss this matter, please reach out to our service manager directly at 314-274-1687.

April 25, 2024

Bridget was great. Any question I had she would answer and if she didn't she would find out and let me know. Friendly from Matt, Bridget and anyone I talked to. I wil More

by CLM0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Busch
Apr 28, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 25, 2024

Everyone we encountered was very friendly and helpful, and that is besides Brian our salesman and Bob our finance guy. Brian was easy to work with and answered any questions we had. He took the time to More

by ddawson7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2024

Good service with quick turn around times. Scheduling is easy and staff is polite and friendly. More

by darin6735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 23, 2024

Great service always accommodating very pleasant to work with the night drop is a great option to have when you are unable to get to the dealership during normal hours and the shuttle service is a big part More

by brian.ketcherside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Timmons
Apr 27, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 23, 2024

Customer Service is the BEST here. Everyone friendly and concerned for your needs, through out the Car Buying experience.. More

by jymstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 23, 2024

They made buying a new truck a quick painless process! Nik and Bob were great! More

by tsgorton1s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nik and Bob
Apr 27, 2024 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

April 20, 2024

Brian was very knowledgeable and great to work with! He made sure I was pleased with my purchase. More

by lpendill3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 20, 2024

Cost for any maintenance is outrageous for any service at any dealership.......but they do a good job More

by donmattingly2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No issues with employees
Apr 23, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

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