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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,685 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,685 reviews

April 20, 2024

Cost for any maintenance is outrageous for any service at any dealership.......but they do a good job More

by donmattingly2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No issues with employees
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Apr 23, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

April 20, 2024

The staff was helpful and knowledgeable. Tyler made sure we got the car we were looking for. More

by CUBSFEIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler lang
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 20, 2024

Kim was excellent when my vehicle was in the shop for service. Afterwards I texted twice and called once with a question but she never responded. I brought my vehicle in for service on a Tuesday after More

by richquinton
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

April 20, 2024

Needs to work on customer service. Promised rental car, did not have one available. Then dealer left us stranded at enterprise. More

by m.rod.01170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Thanks for your feedback. We like to opportunity to improve your outlook on Jim Butler Chevrolet. Please reach out to our service manager directly at 314-274-1687.

April 20, 2024

$126. 00 for an oil change 🤬🤬🤬🤬🤬 CROOKS!!!!!!!!!!!!!!!! Never will send someone to the Fenton location 😉🤬🤬🤬🤬🤬 More

by jdhoghead63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Our records show that you signed the work order agreeing to the price for the oil change. If you take a look around us, everything in our economy is going up. We have done our research and we have found that our oil changes are comparable to other dealerships in our area, including Dobbs. If you wish to further discuss our pricing, please reach out to our service manager directly at 314-274-1687.

April 19, 2024

Staff was extremely courteous despite the fact that they were super busy, they’re the reason I take my truck to Jim Butler vs. Bommarito! More

by Will S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

April 19, 2024

Great experience. Kim was as always excellent, and the Car Facts were very much appreciated. More

by kenneth.vesper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2024

she was very helpful. Explain everything and stayed in contact with me. From the beginning to the end. More

by margoandmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC..

April 18, 2024

They were very friendly and made my experience easy and pleasant. The dealer Was nice. More

by SKTELKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Welch
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Apr 23, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

April 18, 2024

Tyler Lang was amazing to work with truly as long as he is with Jim Butler Chevy I will be a lifetime customer. Stacy Thorton was also amazing to work with! It was the most pleasant buying experience I've More

by devinbedinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lang
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Apr 23, 2024 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

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