Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,646 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,646 reviews

March 26, 2024

My salesman, Tony, was great to work with and made the experience easy and quick More

by bordner.larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Levin -
Mar 28, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 24, 2024

It has been over 3 weeks now reaching out in reguards to scheduling an appointment for something pre purchased in the agreement. More

by kque074
Recommend Dealer
No
Employees Worked With
No one I worked with was listed
Mar 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize about the lack of communication. I have asked that one of my sales managers reach out to you. We are hopeful that an adequate resolution will be reached.

March 24, 2024

Mechanics looking to take advantage of double charging labor to related repairs already covered by the labor of a specific repair requiring the R&R of those parts anyway. Not all people are ignorant. I More

by BOWLERTHURSDAY
Recommend Dealer
No
Employees Worked With
Tim Rhame
3.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Oden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Please keep in mind that all service centers have different labor rates. We are under new management, and we are reviewing processes, procedures and pricing. We hope that our efforts to improve are evident in future visits.

March 24, 2024

It'll slow for checking in but had great service and waiting room was clean and inviting More

by rescue17
Recommend Dealer
Yes
Mar 26, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to see you soon!

March 23, 2024

Jay and Joe worked beyond what I expected to get me into my new car. They were friendly and helpful throughout the entire process. More

by cupcakenotamuffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Jillian
Mar 26, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2024

Staff offers unrealistic timelines and when they call to provide updates they lack sufficient knowledge of your vehicles issues. Know basic codes but had to check with the mechanics to get any info on the i More

by shaun_22_acct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Merrick
Mar 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We attempt to offer the best times estimates that we can. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 23, 2024

First time bringing my new car in for an oil change. I'm old school and thought I needed to change the oil at 3000 miles. Wyatt told me it is 5000 miles now and that my sticker will say that. More

by sandyrose235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Mar 26, 2024 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 23, 2024

The process of buying a car was easy and I never felt pressured at any time. Everyone, from sales to financing, was quick, efficient, and welcoming. I would come there again to buy a car! More

by ncvoss0423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob - excellent 5 stars, Dan the Man - excellent 5 stars
Mar 26, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 22, 2024

Prices are getting outrageous. Transmission fluid change, tire rotation, and oil change was $700!!! Most likely will be taking somewhere else in the future. More

by Baumgartneralex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not rating employees. Suggest you don’t do this to retain your employees
Mar 26, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We do understand and share in your frustration about the cost of things in our economy. We have done our research, and we are confident that our prices are comparable to other dealerships in our area, including Dobbs. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 22, 2024

Adnan came up to us right away and was incredibly helpful and thorough throughout the whole process. By far the fastest and easiest car buying experience I’ve had More

by MCCONNELLAB97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan and Texas
Mar 26, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

...
92
...