Jim Butler Chevrolet

Jim Butler Chevrolet is a very professional group the service center is clean and organized, the people are friendly and professional, they work very hard to get you where you want to be. service center is clean and organized, the people are friendly and professional, they work very hard to get you where you want to be. More

Jay was very helpful and efficient. There was no wasted time and the process was as smooth as it gets. Texas was great and had the paperwork quickly handled. Easiest vehicle buying expe There was no wasted time and the process was as smooth as it gets. Texas was great and had the paperwork quickly handled. Easiest vehicle buying experience I’ve had. More

It was great. Only complaint was that it took a while to find us a shuttle to take us shopping. Other than that, all is good! Only complaint was that it took a while to find us a shuttle to take us shopping. Other than that, all is good! More

This visit was good, no issues. Easy check in, easy check out. Service completed as expected. Easy check in, easy check out. Service completed as expected. More

Great salesman, fast service, willing to make things right when something out of there control happened. right when something out of there control happened. More

Tyler and Texas were there fir is. Amazing and listened ti all concerns. Very satisfied Amazing and listened ti all concerns. Very satisfied More

Was told it’d take about a week to get part and fix my vehicle called within 3 days and was all done great service vehicle called within 3 days and was all done great service More

Kayla and Stephanie was amazing to my ordeal with my transmission top-notch customer service transmission top-notch customer service More

poor/no communication failed to perform service requested misinformation regarding motor oil additive, owner's manual says not to use it, Chevrolet says not to use it, but service writer says ther requested misinformation regarding motor oil additive, owner's manual says not to use it, Chevrolet says not to use it, but service writer says there is an update online, and when I checked Chevrolet says there is no update and even the 2024 model's owner's manual says not to use oil additives. I started using Butler service because I knew a Tech that worked there and trusted him, but he retired. I'll never go back and cannot recommend them to anyone that asks me. More

I pointed out that I have a concern with my bumper as it is giving me trouble since I purchased the Tahoe. (More to that story but moving on) It was essentially blown off and not addressed. They did do the is giving me trouble since I purchased the Tahoe. (More to that story but moving on) It was essentially blown off and not addressed. They did do the oil change and tire rotation, but every single person blew me off when I brought up the bumper issue. I asked the service writer if it would be annotated when I brought it up and was told no it is cosmetic (It's not, I suspect an issue with the wheel well or suspension)and blew over the fact I pointed it out. It wasen't until I found my sales guy did anyone acknowledge my concern even then - no one inspected further than just looking at it. More