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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,279 Reviews

4,279 Reviews of Jim Butler Chevrolet - Service Center

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March 25, 2021

My dashboard was not cracked when I brought it in for recall nor was there a big scratch on my door. The maintenance report was not accurate,as several things on the list had been completed More

by Derrick rix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
March 24, 2021

I bought the car there. they had the color that I wanted, I love it ,it's a nice car ,when I need service on my car I usually bring it to Jim Butler because I feel that they would do a better job than taking More

by davidmeshoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Mike Marshall, Melissa Perez, Mike Johnson
Mar 25, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

March 24, 2021

I had a battery issue on a relatively new Impala (about 14,000 miles). While my appointment was for an oil change, etc. the battery was diagnosed as weak from the car sitting too long in COVID-19 quarantin More

by gwkrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, John Zensen
Mar 25, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2021

The staff is always super friendly. I have been to several dealerships and have not been treated as kindly as this one. They take good care of my car and I appreciate the service reminders I get in my More

by cheri8708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Mar 25, 2021 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, Inc. We sincerely value your business and look forward to your next visit!

March 23, 2021

I highly recommend Jim Butler Chevrolet to everyone that needs a car, parts or service on your vehicle. The people are very honest and they really do care about their customers. I wouldn’t go anywhere else. More

by CookieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Kayla, Alex Cox, Melissa Perez, Mike Johnson
Mar 23, 2021 -

Jim Butler Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2021

I have an extended warranty through Ally on my 2017 Silverado 1500 with 96K miles. Late last year I was having an intermittent "rumble strip" feel while driving above 40mph. Having a 2016 Suburban that More

by Kelly P
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bill (Nov) and Andrew (March) were the advisors not worth a hoot.
March 22, 2021

Tony was a very good Salesman I will come back in the future with no problem and also I was seeing all my friends and family to Tony full-service and getting a new car because he did a very good job More

by Ricky Russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jim Butler Chevrolet responded

Hi, we appreciate your positive feedback about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 17, 2021

Everyone was very pleasant to work with. I was happy to have access to service on a Saturday. The service was very speedy as well. More

by rush881.fun
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Mar 18, 2021 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2021

Brought my volt to have a recall item corrected at Jim Butler. They did it in a timely manner and called me when was ready. The only downside was when I pick up my car I noticed a small area paint was sc More

by JEFFLEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Brittain called personally to let us know my car would be repaired., Melissa Perez, Mike Johnson
Mar 18, 2021 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!

March 15, 2021

Kim was on my problem like white on rice, Very happy with her service. I would recommend that there service is top of the line. More

by derethmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about Kim. Thanks again for the recommendation, and have an amazing day!

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