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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,281 Reviews

4,281 Reviews of Jim Butler Chevrolet - Service Center

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December 24, 2020

They were nice and curteous people to work with, everything in the process was clear and made sense, and they found the issue other shops did not. Only issue was that it took quite a long time to ge More

by prichardlucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Jim Butler Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Take care!

December 23, 2020

Mike was very kind and helpful. It’d be nice if they had a way to text updates vs having to call and hold on the phone. But everyone was nice to deal with. More

by hollie1799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 27, 2020 -

Jim Butler Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Take care!

December 21, 2020

Never going to Jim Butler again. They take two days to even look at your vehicle. Even if you have an appointment. The service advisor doesn’t even call you after you leave him a message. More

by kkstock0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Timmons
December 20, 2020

Excellent service! Kim is caring, professional, and knowledgeable. I know my vehicle will always be taken care of properly the first time. I trust Jim Butler's mechanics and service department. More

by lisat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 25, 2020 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2020

terrific & professional I WAS VERY IMPRESSED WITH THE SERVICE THANK YOU VERY MUCH I WOULD RECCOMEND YOU GUYS TO ALL I KNOWTHANKS AGAIN FOR EVERYTHING More

by wendyhcna3
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 25, 2020 -

Jim Butler Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We do hope we can be of assistance in the future. Take care!

December 18, 2020

They were prompt this time; the last time, maybe they were just busy. It was just an oil change, though. I'm thinking next time; I will wait until the oil change light comes on this time. The first oil More

by TeeCraze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My phone isn't synked with my truck, I hope they're nice when I brink it back., Melissa Perez, Mike Johnson
Dec 22, 2020 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, Inc.! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, Inc.!

December 17, 2020

Took vehicle in for oil change, tire rotation and have heat checked. Heat working intermittently. Found nothing wrong. Still every once in a while doesn't work. More

by LTLBEVIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2020 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

December 17, 2020

This dealership has been nothing but great experiences, in sales and service! I love that everyone seems to genuinely care about their customers. It is a great environment and very family friendly. More

by mecharlotteschroeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Timmons
Dec 25, 2020 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! We sincerely value your business and look forward to your next visit!

December 17, 2020

JB does a very nice job - top to bottom. They do such a good job with the service end and the advisor that I have worked with a few times, she's first class!! Thanks and keep up the GREAT work. I thank you More

by spongie04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 22, 2020 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

December 17, 2020

I keep coming back to Jim Butler because of very good service and this is my second vehicle that I purchased from you and I plan to in time to get my third car from you as long as the service remains the More

by billgutweilerphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
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