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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,278 Reviews

4,278 Reviews of Jim Butler Chevrolet - Service Center

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December 20, 2020

terrific & professional I WAS VERY IMPRESSED WITH THE SERVICE THANK YOU VERY MUCH I WOULD RECCOMEND YOU GUYS TO ALL I KNOWTHANKS AGAIN FOR EVERYTHING More

by wendyhcna3
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 25, 2020 -

Jim Butler Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We do hope we can be of assistance in the future. Take care!

December 20, 2020

Excellent service! Kim is caring, professional, and knowledgeable. I know my vehicle will always be taken care of properly the first time. I trust Jim Butler's mechanics and service department. More

by lisat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 25, 2020 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2020

They were prompt this time; the last time, maybe they were just busy. It was just an oil change, though. I'm thinking next time; I will wait until the oil change light comes on this time. The first oil More

by TeeCraze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My phone isn't synked with my truck, I hope they're nice when I brink it back., Melissa Perez, Mike Johnson
Dec 22, 2020 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, Inc.! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, Inc.!

December 17, 2020

Took vehicle in for oil change, tire rotation and have heat checked. Heat working intermittently. Found nothing wrong. Still every once in a while doesn't work. More

by LTLBEVIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2020 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

December 17, 2020

This dealership has been nothing but great experiences, in sales and service! I love that everyone seems to genuinely care about their customers. It is a great environment and very family friendly. More

by mecharlotteschroeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Timmons
Dec 25, 2020 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! We sincerely value your business and look forward to your next visit!

December 17, 2020

JB does a very nice job - top to bottom. They do such a good job with the service end and the advisor that I have worked with a few times, she's first class!! Thanks and keep up the GREAT work. I thank you More

by spongie04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 22, 2020 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

December 17, 2020

I keep coming back to Jim Butler because of very good service and this is my second vehicle that I purchased from you and I plan to in time to get my third car from you as long as the service remains the More

by billgutweilerphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
December 16, 2020

Great service. Kim Hausmann is outstanding. Thank you very much. Merry Christmas. Service was completed way quicker than we were expecting it to take. We will be back the next time our Malibu needs t More

by absolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2020 -

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

December 14, 2020

Because I scheduled a front-end alignment in addition to the usual service visit items, I expected to drop off my truck and return for it the next day. However, the service advisor told me that everything s More

by bkydfauna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Dec 22, 2020 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, Inc.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 11, 2020

Poor customer service, waited over 8 hours in lobby only to find out that it still wouldn’t be ready, wasn’t satisfied at all More

by 7800train
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
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