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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,242 Reviews

4,242 Reviews of Jim Butler Chevrolet - Service Center

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November 25, 2020

I always receive great customer service. Everyone is so polite and kind! Even the rates of service are reasonable. Very fast also,. My favorite! Thanks More

by CYNDEEFAVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

November 24, 2020

I was very disappointed that even though I had made an appointment, I have to wait 2 1/2 hours for a simple oil change More

by rnckaren
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
November 21, 2020

Very professional. Very acknowledgable, Very understandable, Concerned and advisable. All people in the service department were kind and considerate. Gave detail information and answered all que More

by j4fixer50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 25, 2020 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2020

I'm always treated well anytime I'm there. Staff keeps us updated each day on progress of work when we have to leave our vehicle for service. Matt has always done a great job for us on our Corvette and Silve More

by evansccr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 25, 2020 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2020

The service department t was fantastic. They were upfront with me in regards to the length of time it could take due to covid situation. However my car was done way early but the staff was excellent and frie More

by AMYP02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 25, 2020 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

November 20, 2020

I like going to Jim Butler for my oil change and service but when I don’t have enough rewards it does cost too much I feel I do know you need the price to be that for disposal and for labor other than all More

by trinamassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Jim Butler Chevrolet responded

Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, Inc.

November 20, 2020

Very professional. Concerned,treat YOU like royalty.did not give up when credit score was low, i extremely happy and recomend Jim Butler to everyone. THANK YOU More

by michellecalcaterra55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 25, 2020 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 19, 2020

Where as my initial contact person was not able to help me the service manager was. He was helpful and understanding of the issue with my car that is under an extended warranty. So in the end it all worked More

by Unhappy today
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Nov 24, 2020 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again soon!

November 19, 2020

Overall dealship was fine older lady at checkout pay area who checked me out at my last service was not having a good day ; kinda rude and snippy More

by patricia_l63049
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 24, 2020 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

November 19, 2020

Was told I needed an alignment and tires on a 2020 blazer with no warranty. I have it serviced there so they should have caught it before my tires went bad More

by HVAC99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one returned my call
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