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4,366 Reviews of Jim Butler Chevrolet - Service Center
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March 24, 2021
I bought the car there. they had the color that I wanted, I love it ,it's a nice car ,when I need service on my car I usually bring it to Jim Butler because I feel that they would do a better job than taking I love it ,it's a nice car ,when I need service on my car I usually bring it to Jim Butler because I feel that they would do a better job than taking it to another repair shop that's just my opinion I had cars before and I brought them to repair shops don't get me wrong they do good work but I feel if you bring back the car that where you bought it from they go the extra step to make sure everything's working right. More
by davidmeshoto
Verified CustomerEmployees Worked With
Other Employees :
Alex Cox, Mike Marshall, Melissa Perez, Mike Johnson
March 23, 2021
I highly recommend Jim Butler Chevrolet to everyone that needs a car, parts or service on your vehicle. The people are very honest and they really do care about their customers. I wouldn’t go anywhere else. needs a car, parts or service on your vehicle. The people are very honest and they really do care about their customers. I wouldn’t go anywhere else. More
by CookieB
Employees Worked With
Other Employees :
Service advisor Kayla, Alex Cox, Melissa Perez, Mike Johnson
March 22, 2021
I have an extended warranty through Ally on my 2017 Silverado 1500 with 96K miles. Late last year I was having an intermittent "rumble strip" feel while driving above 40mph. Having a 2016 Suburban that Silverado 1500 with 96K miles. Late last year I was having an intermittent "rumble strip" feel while driving above 40mph. Having a 2016 Suburban that had just had a seemingly similar problem less than 6 mo ago that required a new torque converter and eventual transmission replacement it seemed prudent to take the Silverado in. When I took the Silverado in November per the phone convo with advisor, I assumed like the suburban it would take a couple of days. I was shocked with poor communication and 10 days without my truck that yielded only a transmission fluid change for the issue (I get going with the fluid change first, but shouldn't have taken nearly that long). The issue persisted so I took it back in for a scheduled appt on Monday March 8th. I was again shocked to get a call on March 10th from the advisor that he'd be out on the 11th and they didn't expect to even look at it until the 12th. Despite voicing my dissatisfaction, it didn't get looked at until the 12th. They indicated that it would indeed need a torque converter, but that it wouldn't get there until the following Monday the 15th and I should expect it back on the 16th. When the 16th rolled around there was another excuse why it wouldn't be ready until the 18th. Aside from another 10 day stretch without my truck, the same issue still persists. Would never recommend someone buying a vehicle or seeking service here. More
by Kelly P
Employees Worked With
Bill (Nov) and Andrew (March) were the advisors not worth a hoot.
March 22, 2021
Tony was a very good Salesman I will come back in the future with no problem and also I was seeing all my friends and family to Tony full-service and getting a new car because he did a very good job future with no problem and also I was seeing all my friends and family to Tony full-service and getting a new car because he did a very good job More
by Ricky Russo
Employees Worked With
March 17, 2021
Brought my volt to have a recall item corrected at Jim Butler. They did it in a timely manner and called me when was ready. The only downside was when I pick up my car I noticed a small area paint was sc Butler. They did it in a timely manner and called me when was ready. The only downside was when I pick up my car I noticed a small area paint was scraped off my rear right fender. The upside is after talking with the shop manager he said he would fix my fender and get me a loaner while it was being repainted. More
by JEFFLEISER
Employees Worked With
Other Employees :
Dave Brittain called personally to let us know my car would be repaired., Melissa Perez, Mike Johnson
March 17, 2021
Everyone was very pleasant to work with. I was happy to have access to service on a Saturday. The service was very speedy as well. have access to service on a Saturday. The service was very speedy as well. More
by rush881.fun
March 15, 2021
Kim was on my problem like white on rice, Very happy with her service. I would recommend that there service is top of the line. with her service. I would recommend that there service is top of the line. More
by derethmeyer
Employees Worked With
March 13, 2021
Clean and friendly. Covid precautions in place. Quote on price makes me wonder if everyone is on the same page. Quote and actual price didn't match. price makes me wonder if everyone is on the same page. Quote and actual price didn't match. More
by LOUISEGAYNOR
Employees Worked With
March 12, 2021
Fast service...did a great job...kept me in the loop the entire time! Pulled on for the service at time promised, and work was done quickly... entire time! Pulled on for the service at time promised, and work was done quickly... More
by KEVINKERTZ
March 12, 2021
They were very helpful in making the appointment, and everyone, especially Kayla, was very thorough when I checked in with my car. They also did a great job of explaining exactly what they were going t everyone, especially Kayla, was very thorough when I checked in with my car. They also did a great job of explaining exactly what they were going to do, promising to call me with any questions or when they were finished. They did exactly as promised. Very pleasesd. More
by lg6752
Employees Worked With
Mike Johnson
