Jim Butler Chevrolet - Service Center

Not a warm fuzzy feeling My service advisor Kayla and the other loaner car girls were outstanding. On the other hand the Tech installed the wrong part and that was obvious . F My service advisor Kayla and the other loaner car girls were outstanding. On the other hand the Tech installed the wrong part and that was obvious . Fortunately it was just cosmetic but it still leads me to believe that there's a lack of quality assurance. I think the next time I need service to my car I may try some place else. More

oil change with coupon I brought my vehicle in for oil change. Had a 39.99 coupon and was told I still had to pay 49.99. Not sure your coupons are worth the paper they ar I brought my vehicle in for oil change. Had a 39.99 coupon and was told I still had to pay 49.99. Not sure your coupons are worth the paper they are printed on. Will look around next time for a better deal. Now I have another one and will probably have to throw it away if it is the same as the one you took with no expiration date. More

friendly, helpful kept appt time, answered questions, waited 2 hrs before talking with me about auto need, offered rental. It took 6 days for the warranty repair kept appt time, answered questions, waited 2 hrs before talking with me about auto need, offered rental. It took 6 days for the warranty repair More

Great experience Bought two cars from Jim Butler. They made the experience easy and painless both times and the service department is the only place I go. If want to b Bought two cars from Jim Butler. They made the experience easy and painless both times and the service department is the only place I go. If want to be taken care of got get a Jim Butler Chevrolet More

Battery Replacement, quick service They were able to get my car in and back to me the same day. Mike Johnson kept me up to date very timely. I appreciated knowing the status of my car s They were able to get my car in and back to me the same day. Mike Johnson kept me up to date very timely. I appreciated knowing the status of my car so I could make arrangements for transportation. They also offered a shuttle. More

EXCEPTIONAL SERVICE This was my second experience with this service dept. Everyone in the service dept. does a great job with providing excellent service to their custom This was my second experience with this service dept. Everyone in the service dept. does a great job with providing excellent service to their customers. More

Superior They are always very friendly and go out of there way to make sure you understand all that was done. Doug remembered me from my last visit. They are always very friendly and go out of there way to make sure you understand all that was done. Doug remembered me from my last visit. More

Fantastic service! Warranty oil change and tire rotation. Personnel were very friendly and efficient and professional. Everything was explained to me. Great area to wait Warranty oil change and tire rotation. Personnel were very friendly and efficient and professional. Everything was explained to me. Great area to wait while work was performed. Definitely appreciated the perks in the waiting area (free coffee, water and donuts. Thumbs up for the service!! 👍🏻👍🏻 Also included was a free car wash! More

Return after warranty transmission repair A transmission fluid leak was discovered after fixing the transmission vibration. Evidently a faulty seal of a pan was discovered. The dealer was ve A transmission fluid leak was discovered after fixing the transmission vibration. Evidently a faulty seal of a pan was discovered. The dealer was very accommodative in getting me in a loaner and fixing the issue in one day. More

sales nice folks and prompt sales experience was good. first service experience was excellent I was over the top excited by the experience. One of the nice folks and prompt sales experience was good. first service experience was excellent I was over the top excited by the experience. One of the best of my 68 years of life. More