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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,300 Reviews

4,300 Reviews of Jim Butler Chevrolet - Service Center

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September 14, 2018

Superior They are always very friendly and go out of there way to make sure you understand all that was done. Doug remembered me from my last visit. More

by mfstvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers are we're so glad that showed through during your visit with us. We're always here to help!

September 13, 2018

Warranty Rep[air My new Malibu just stopped working one day. I had driven it earlier in the day, but when I tried to start it, the engine would not even turn over and More

by bryan36
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that we were able to take care of you and your Malibu, while making sure that we got you a vehicle to get to work. We hope to work with you again in the future!

September 13, 2018

Very good! I had good experience at this service center. Was very please with the work.And everyone I had contact with was very pleasant and friendly. More

by JMSDONSTARLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Sep 13, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review! We’re so happy you loved our team at Jim Butler Chevrolet and we can’t wait to have you back at the dealership.

September 13, 2018

My car went in to get the paint fixed There was some spots on the car that had the paint messed up. It was from the factory so they fixed it for us. We were very pleased with it when we go More

by kymstranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Foster, Brett Estes, Patrick Piper, Mike Johnson
Sep 13, 2018 -

Jim Butler Chevrolet responded

That is great to hear, Kim! We're glad to hear that you had a smooth and easy experience! Thank you for your feedback and your business!

September 12, 2018

Oil change, tires rotated, and lube job. It was a great experience for my oil change. Everyone was courteous, polite, friendly, and willing to help from the person who met me when I arrived, More

by JANIECELAK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're so glad that you had a fantastic experience with our entire service department! We look forward to wow-ing you again in the future!

September 12, 2018

Awesome Customer Service!!!! Service Department is friendly and awesome. Mike Johnson is the best service writer and believes in providing the best customer service available. Tha More

by Gary69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words, Gary! We agree- Mike is awesome. We're very happy to have him on our team! We're also thankful for great customers like you. We look forward to working with you again in the future!

September 12, 2018

Excellent Custumer Service Jim Butler has been great with not only maintenance on our 2017 Malibu but also fixing any issues that have arised. Thank you so much for your dedicat More

by CKLAMERT91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. See you next time!

September 12, 2018

Awesome The employees go above and beyond to help their customers when they really dont have too. They treat you like family rather than just a customer or More

by kasgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes, Alex Cox, Mike Gray
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words! We truly do care about our customers and we're so glad it shows! We're always here to help. Thanks for being a part of the Jim Butler family!

September 12, 2018

Outstanding! Mike was amazing! He made sure the work got done on time and informed me every step of the way. I will be requesting him everytime! More

by K lackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Sep 12, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We'll make sure to let Mike know that he was recognized for a job well done! We look forward to seeing you next time!

September 12, 2018

Oil change rotation and multipoint inspection They were very thorough with everything, told me exactly how long it was going to take and was right on the money. Customer service was awesome same a More

by nicholissexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback and your business! We're so glad you had a great experience with our service department and Tyler in our sales department! We honored that you chose to work with us and look forward to working with you again in the future!

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