Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The service is always top rate! Friendly and keeps you posted on the work that was done or needs to be done. No pressure to buy extra parts. Friendly and keeps you posted on the work that was done or needs to be done. No pressure to buy extra parts. More
Service was good. My only problem/complaint is that my safety recall and my warranty repairs needed parts that weren't in stock. The dealer - Jim Butler Kia - pr My only problem/complaint is that my safety recall and my warranty repairs needed parts that weren't in stock. The dealer - Jim Butler Kia - provided a no charge loaner car, which I very much appreciated, but I would have preferred not to have to use the loaner. More
The car I purchased had a few things wrong with it that weren’t evident at the time of purchase. The sales and service department were quick to resolve my issues, thanks for taking care of me as a customer weren’t evident at the time of purchase. The sales and service department were quick to resolve my issues, thanks for taking care of me as a customer. More
I was there 2 hours past my appointment time. Checked to see when the oil change was going to be done. Found out they had not started. Totally unacceptable. Checked to see when the oil change was going to be done. Found out they had not started. Totally unacceptable. More
Great experience! ! Great price, great car! Would do it all over again! Thank you for the great experience! ! Great price, great car! Would do it all over again! Thank you for the great experience! More
The service is good and staffs are too supportive and good with the process/guidence. good with the process/guidence. More
Service was provided timely. Only there about 30 minutes. Waiting area was clean and modern with plenty of seating. Only there about 30 minutes. Waiting area was clean and modern with plenty of seating. More
Keith was so helpful, dependable, courteous, and kind every step of the service appointment. I always ask for Keith when I need any help with my Kia!!! every step of the service appointment. I always ask for Keith when I need any help with my Kia!!! More
Great staff, I just wish they would be more accurate in their estimation of time to complete the work. When I first went there I was in and out pretty quickly for an oil change and tire rotation - just li their estimation of time to complete the work. When I first went there I was in and out pretty quickly for an oil change and tire rotation - just like anywhere else. Now it seems to be 2 hours minimum. If we would have known it was going to take so long we would have just left it. More










