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Jim Butler KIA

Chesterfield, MO

4.7
2,893 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted. Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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722 Long Road Crossing Drive

Chesterfield, MO

63005

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Showing 2,893 reviews

October 03, 2024

The service is always top rate! Friendly and keeps you posted on the work that was done or needs to be done. No pressure to buy extra parts. More

by amy566lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
October 02, 2024

Super easy, honest, and helpful process. I definitely would recommend for anyone looking to purchase a vehicle. More

by Belenfarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
October 01, 2024

Service was good. My only problem/complaint is that my safety recall and my warranty repairs needed parts that weren't in stock. The dealer - Jim Butler Kia - pr More

by trparsons2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
October 01, 2024

The car I purchased had a few things wrong with it that weren’t evident at the time of purchase. The sales and service department were quick to resolve my issues, thanks for taking care of me as a customer More

by Jeboner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Jim Butler KIA responded

I just spoke with you over the phone, we are in the process of getting everything handle.

October 01, 2024

I was there 2 hours past my appointment time. Checked to see when the oil change was going to be done. Found out they had not started. Totally unacceptable. More

by mghaywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not see their picture
Oct 01, 2024 -

Jim Butler KIA responded

Mr. Haywood, my name is Jake Borgmeyer, I am the service manager at Jim Butler Kia. I was very disappointed when I read your review. I am going to gather some information and call you to discuss the issues you had. Thank you for letting us know so we can make corrections.

October 01, 2024

Great experience! ! Great price, great car! Would do it all over again! Thank you for the great experience! More

by ranger646464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dom- Financing , Doug Willis, Jonathan Hutchens
September 30, 2024

The service is good and staffs are too supportive and good with the process/guidence. More

by kuppuraj263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
September 30, 2024

Service was provided timely. Only there about 30 minutes. Waiting area was clean and modern with plenty of seating. More

by wrc41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Keith was so helpful, dependable, courteous, and kind every step of the service appointment. I always ask for Keith when I need any help with my Kia!!! More

by louLou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Great staff, I just wish they would be more accurate in their estimation of time to complete the work. When I first went there I was in and out pretty quickly for an oil change and tire rotation - just li More

by snkastner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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