Jim Butler KIA

Everything was ok, the problems that I did have was handled accordingly, sales department and everything was quick and sufficient. handled accordingly, sales department and everything was quick and sufficient. More

I was very happy with Jim Butler Kia and Paul Winfrey in particular. He kept me informed about my service work and then explained everything after it was finished. particular. He kept me informed about my service work and then explained everything after it was finished. More

The finance office did a great job of breaking down the warranties and making sure you get what’s best for you. warranties and making sure you get what’s best for you. More

Everything was great! Friendly and good service. It was a good experience and I haven’t had many of those at car dealerships. Friendly and good service. It was a good experience and I haven’t had many of those at car dealerships. More

Zach and Scott were very helpful and informative. I would certainly buy another car from them. I would certainly buy another car from them. More

Informative and helpful. Communicated quickly and efficiently. My car was finished on time and was ready to go. Communicated quickly and efficiently. My car was finished on time and was ready to go. More

Jonathan was super friendly, quick, and communicative. We just moved to the area and it was our first time servicing and I really appreciate his welcoming manner. He seems like an honest service advisor, We just moved to the area and it was our first time servicing and I really appreciate his welcoming manner. He seems like an honest service advisor, which I greatly appreciate. Thank you! We will be back. More

Wonderful service! Clean and not much wait time! We will be back for our next oil change! Clean and not much wait time! We will be back for our next oil change! More

Communication has been poor, and the product itself is not great. The vehicle I purchased was filthy. I asked it they could clean it and was told no. This Carnival, under warranty, was sold to me with an not great. The vehicle I purchased was filthy. I asked it they could clean it and was told no. This Carnival, under warranty, was sold to me with an inoperable seat, 2 inoperable seatbelts, 3 inoperable overhead cabin lights, and several other internal cosmetic deficiencies. Of course they tout their sales records, and they tout Kia’s excellent service rating. But in my case, they have not been a good representation of the Kia brand. I am working with a different Kia dealership to resolve multiple issues that are confirmed under warranty. These should have been resolved before they ever put this car up for sale. My sales person Roger has not been great in communication. He told me he would call me a couple days after the sale. No call. I reached out to him to ask a question. He told me he would get back to me the following day. It’s been 3 days and I’ve heard nothing. All around, not great. More

Great experience, everyone was friendly and very helpful! Lot of vehicles to look at and compare giving you so many options. Highly recommend! Lot of vehicles to look at and compare giving you so many options. Highly recommend! More