
Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,230 reviews
Very helpful and responsive in the store and online. This was our second purchase from Don at Kia and we were very satisfied with the customer service. Don made our purchase very easy and helped us find This was our second purchase from Don at Kia and we were very satisfied with the customer service. Don made our purchase very easy and helped us find the perfect car! More
Great customer service I was greeted with great customer service. My team was very helpful and worked hard to get in the right vehicle for me. I would definitely recommend t I was greeted with great customer service. My team was very helpful and worked hard to get in the right vehicle for me. I would definitely recommend these guys to anyone looking to purchase a new vehicle More
Purchase of a new car for my Sister Justin was a great help. he asked questions, listened to our situation, and provided a great solution. It was obvious that John and Cheryl cared and Justin was a great help. he asked questions, listened to our situation, and provided a great solution. It was obvious that John and Cheryl cared and were very attentive to all of our needs. we look forward to a long relationship with the Jim Butler Team!! More
very pleasurable experience The Jim Butler experience was so different than any other car buying experience in my past. And Since I am a senior citizen I have a looooong Past. The Jim Butler experience was so different than any other car buying experience in my past. And Since I am a senior citizen I have a looooong Past. Bobby the salesman treated me like family And went Above and beyond What a Salesman Is expected to do. So glad I went online To read reviews of The dealership and salesmen. More
Happy with my third vehicle from Jim Butler Kia It is always a pleasure to visit my Jim Butler Kia dealer. Everyone treats me respectfully and goes out of their way to make my visit comfortable, as It is always a pleasure to visit my Jim Butler Kia dealer. Everyone treats me respectfully and goes out of their way to make my visit comfortable, as well as to answer all of my questions. Keith and his team in the service area are fantastic, and have accommodated all of my needs. They also explain everything really well. I recently leased my third new vehicle from Jim Butler Kia, and my second from Don Wright in sales. Don is patient and thorough-he assists with all details from big to small. And the finance manager has remained the same throughout all three transactions. I like being familiar with the staff at Jim Butler Kia. I will continue to recommend Jim Butler to all! More
Availability The amount of availability that they had new and used was amazing. And we had the opportunity to try what we wanted new and used. The amount of availability that they had new and used was amazing. And we had the opportunity to try what we wanted new and used. More
Excellent Buying Experience Cheryl Cooper was very helpful and persistent. Jim Douglas was very informative and straight with us. I found him to be the best salesman that we ha Cheryl Cooper was very helpful and persistent. Jim Douglas was very informative and straight with us. I found him to be the best salesman that we had dealt with during our days of looking for a new car. Justin Johnson was very professional and helpful. All in all, they contributed to the best buying experience that we have had in a long time. Sincerely John & Yanmei Doom More
Awesome Customer Service Bryan, Justin, and Cheryl were amazing to work with! You have a lifelong customer now! Everyone worked very hard to get me the vehicle I wanted and i Bryan, Justin, and Cheryl were amazing to work with! You have a lifelong customer now! Everyone worked very hard to get me the vehicle I wanted and in my price range. Thank you all so much! More
VERY PLEASUREABLE EXPERIENCE This was my 1st try at using the internet to begin car buying. Annie Lam was internet contact, she was persistent but not aggressive . Eventually sta This was my 1st try at using the internet to begin car buying. Annie Lam was internet contact, she was persistent but not aggressive . Eventually started working with Jim Douglas in sales. Obviously excellent internal communication as Jim directed his sell to the goals I had expressed to Annie in our email exchange. Justin J was clearly aware of where I wanted to go with my financing & believe he was able to "Max Out" the rebates available. Looking forward to using their highly touted service department. More
No carfax report on my purchase on the car, car had some damages on bumpers both front and back. The carfax could have helped with selling price, I feel carfax should on my purchase on the car, car had some damages on bumpers both front and back. The carfax could have helped with selling price, I feel carfax shouldn't be an option it should be handed out and not be demanded by customer during purchasing. More