Jim Butler KIA

Restored confidence in excellent customer service Annie Lam responded promptly to our internet inquiry about purchasing a new Kia, with a price lower than the other dealer who responded. When we arri Annie Lam responded promptly to our internet inquiry about purchasing a new Kia, with a price lower than the other dealer who responded. When we arrived at the dealership, she turned us over to a sales person, who was friendly, but lacking in knowledge, credibility and compentency. We were offered a fair price and good trade on our 19 year old car, and closed the deal with the car being ordered. We did not hear again from the salesperson, and when we called a few weeks later to inquire about the car, we found out he no longer worked there. We then worked with Jim Douglas and Chris DIxon, who both assured us that our earlier experience did not represent their customer service. We were very pleased with the time they spent with us, when picking up our new Kia, to restore our confidence in their customer service! More

Excellent service, amazing staff, my 3rd Soren since 2014!!! Amazing service, couldn't ask for better dealer. I love JB Kia... The staff and service dept are the best I've ever dealt with, I'm a life time buye Amazing service, couldn't ask for better dealer. I love JB Kia... The staff and service dept are the best I've ever dealt with, I'm a life time buyer... More

1st Kia purchase--not the last Annie Lam, Jim Doulas, and Justin Johnson were all great to work with. They helped my 20 year old daughter purchase her 1st car without pressuring h Annie Lam, Jim Doulas, and Justin Johnson were all great to work with. They helped my 20 year old daughter purchase her 1st car without pressuring her or trying to add things she didn't need. They explained everything to her and she felt like she got a good deal. I was very impressed from the time I received my 1st email to the time we drove away in her new car. More

A great experience My second car from here; both times great. Jim & Justin were very helpful and took the stress out of buying a car. I highly recommend this dealershi My second car from here; both times great. Jim & Justin were very helpful and took the stress out of buying a car. I highly recommend this dealership as well as Kia. Walt More

Dealership is is a scam I bought a car from there the finance man and the workers are crooks Ted Reed, Kyle Robison, Kathy Do and everyone in the finance department lie to yo I bought a car from there the finance man and the workers are crooks Ted Reed, Kyle Robison, Kathy Do and everyone in the finance department lie to you about everything. They work with a crooked finance company named Sierra Auto Financing please beware of that company and this dealership the finance company won't except your employment info no one at the Sierra Auto Financing company really speaks English well and when you ask for a supervisor they try and change there voice to be someone else. The Finance manager lied and forged my finance papers and put on the paper that I agreed to put money down and we never talked about putting any money down and he didn't send over the check stubs or banking documents that I supplied to them to make it seem like I was lying. Kathy Do is a sneaky lier so beware of her as well and please don't work with Kyle robison because he's a rat and a crook like Kathy Do, Ted Reed, Chris Brinley, Maria at Sierra Auto Financing not to mention that at Sierra Auto Financing when you call everyone you talk to literally tell you that their name is Maria so out of a so called 12 people living there all 12 people seem to be named Maria yes just a crazy crooked Finance company. Kathy Do calls you 100 times a day everyday while your at work and harrass you at your work place for no good reason people stay away from the Jim Butler Kia in Chesterfield, Mo if you go there they will take advantage of you lie cheat and steal from you and they do it by working with the crooked finance department BUYERS BEWARE OF THIS COMPANY!!!!!!!! More

Great experience! The whole car buying experience was great, and more importantly, easy. Jordan listened to my list of requirements and showed me cars that met my list The whole car buying experience was great, and more importantly, easy. Jordan listened to my list of requirements and showed me cars that met my list. On the test drive, I knew I had found my dream car. When we started to discuss price, I never felt any pressure. As I said, the whole experience was easy. More

Best ever Pat Walker made this my best car leasing experience ever. I will definitely be returning with my future business. Plus, I will gladly recommend you to Pat Walker made this my best car leasing experience ever. I will definitely be returning with my future business. Plus, I will gladly recommend you to any friends/family. More

A very caring staff Bryce,Roger and Justin tried 4 weeks to try and fix a bad situation I got in at a nother Kia dealership . They were perfect and helpful but, at the en Bryce,Roger and Justin tried 4 weeks to try and fix a bad situation I got in at a nother Kia dealership . They were perfect and helpful but, at the end I stuck with Kia and will be unhappy til I can get a Kia I like and will buy it from butler Kia. 3 three people worked so hard to get out of situation and fix with a Kia from butler Kia. They were spectacular . Thanks louis More

A nice experence. Everyone was very friendly and especially Nate Thomas who did a super job in getting exactly what I wanted. Hats off to Nate for doing a great job. Everyone was very friendly and especially Nate Thomas who did a super job in getting exactly what I wanted. Hats off to Nate for doing a great job. More