Jim Butler KIA

I Got my oil change done there. Dropped off my car and got a call just two hours later that it was done. Dropped off my car and got a call just two hours later that it was done. More

I recently brought my vehicle to the Jim Butler Kia Service Department, and I couldn't be more impressed with the level of service I received. From start to finish, the entire experience was profession Service Department, and I couldn't be more impressed with the level of service I received. From start to finish, the entire experience was professional, efficient, and stress-free. A special thank you goes to Keith, who went above and beyond throughout the process. What stood out most was his exceptional communication. He kept me informed every step of the way, providing timely updates on the status of our car and making sure I always knew what was happening. It's clear that he genuinely cares about his customers and understands how important clear communication is during a service visit. Keith was knowledgeable, courteous, and transparent about the work being performed. He took the time to answer questions, explain recommendations, and ensure we felt comfortable with every decision. His professionalism and attention to detail made a potentially stressful situation feel completely manageable. The service team completed the work efficiently, and our vehicle was returned in excellent condition. Thanks to Keith's outstanding customer service and commitment to keeping us informed, this was one of the best dealership service experiences we've had. I highly recommend Jim Butler Kia's Service Department, and if you have the opportunity to work with Keith, you're in great hands. He is a true asset to the dealership and sets the standard for excellent customer care. Thank you, Keith and the entire Jim Butler Kia team, for the outstanding service! More

Easy to work with were great at knowing what I needed and wanted. Made the process less stressful and quick. We have bought three cars from there and will continue to do so and suggest them to anyone. wanted. Made the process less stressful and quick. We have bought three cars from there and will continue to do so and suggest them to anyone. More

Staff were friendly, helpful, and made the buying process easy. The open show-room offices were nice enough easy. The open show-room offices were nice enough More

Keith is always attentive and respectful, he makes sure that everything is done correctly and efficiently. that everything is done correctly and efficiently. More

Everyone was so nice and professional. I had at least 3 employees offer me cold water etc. Cory was very personable, professional, and thorough. He explained everything to me and asked if I had at least 3 employees offer me cold water etc. Cory was very personable, professional, and thorough. He explained everything to me and asked if I had any questions. He even had the title to my vehicle delivered to my job so I didn’t have to drive out to Chesterfield just pick it up. My experience was fantastic! More

This dealership is top notch. I have been to other dealerships in the xx. Louis area and have been scammed on unneeded services. I drive 30 plus minutes to go to Jim Butler. I have been to other dealerships in the xx. Louis area and have been scammed on unneeded services. I drive 30 plus minutes to go to Jim Butler. More

Friendly service and prices are not outrageous. Service department was helpful, attentive and on their game. Service department was helpful, attentive and on their game. More

This was the best car buying experience I have ever had! Both Matt and Rich were great to work with and made the whole process very easy! Both Matt and Rich were great to work with and made the whole process very easy! More

The overall service during this visit was exceptional. Keith was the ultimate professional in not only keeping me updated during the process, but also helping to ensure I received the appropriate service Keith was the ultimate professional in not only keeping me updated during the process, but also helping to ensure I received the appropriate services. More