Jim Butler KIA

No complaints at all. Got in on cancellation so was very quick. Will come back Got in on cancellation so was very quick. Will come back More

Everything has been great, really appreciate the ease and simplicity of getting the car. No pressure, just answered questions and agreeable terms. simplicity of getting the car. No pressure, just answered questions and agreeable terms. More

Very friendly and easy to work with. Very knowledgeable about the vehicle as well. I would not hesitate to work with them again. Very knowledgeable about the vehicle as well. I would not hesitate to work with them again. More

The amazing staff was truly wonderful to work with. Kellee was phenomenal with answering any and all questions I had. Kellee was phenomenal with answering any and all questions I had. More

The salesman was nice. I explained what I was looking for and he said he could do a dealer trade. But there was no follow up or action so I sourced it myself. I was ready t I explained what I was looking for and he said he could do a dealer trade. But there was no follow up or action so I sourced it myself. I was ready to fly out of state and drive the car home. The only reason why we ended up with Butler was because the other dealer in another state didn’t understand Missouri sales tax. The finance guy was visibly angry when we declined the extra warranty, gap insurance, service contract. He argued with my husband and made me feel very uncomfortable. The sales contract didn’t include the rebate and the title application included the wrong purchase amount. If I had not caught it we would have paid more taxes than we actually needed to. I’m grateful to the knowledgeable finance manager who made the necessary corrections when we returned. With the issues it just wasn’t a great experience. The salesman was probably very busy with lots of other sales and the finance guy was probably just having a bad day. I just don’t think I would return for the next car. More

Got the job done done done done done done done done done done done done done done done More

Great team work in making my car purchase quick and troublefree. I will definitely recommend you guys any time troublefree. I will definitely recommend you guys any time More

The service department did a fantastic job. They were friendly and knowledgeable and kept me updated throughout the entire process. They were friendly and knowledgeable and kept me updated throughout the entire process. More

Great communication, efficient service. Informed me of tire special discount. Just go here. Don’t know what you are waiting for. Informed me of tire special discount. Just go here. Don’t know what you are waiting for. More

Salespeople did not seem generally interested in me or my needs. Basically wanted to have a debate with me when I stated the lifters on this specific year vehicle have been a problem historically. Purchased needs. Basically wanted to have a debate with me when I stated the lifters on this specific year vehicle have been a problem historically. Purchased the vehicle anyway. It was dirty when I came to pick it up. I asked why they would present me with an un vacuumed vehicle upon purchase. He said I thought it was taken care of it went through the cleaning process last night. I said did nobody inspect it? He said I guess not. After he took it to get re cleaned it still wasn't the greatest. He said well we don't armor all anything. I said well I'm spending $35,000 on a vehicle here I would expect it to be vacuumed and or wiped down with something. More