Jim Butler KIA

This is the second car I have bought from them BEST experience EVER! Cheryl was very informed and was able to me me the deal I wanted. experience EVER! Cheryl was very informed and was able to me me the deal I wanted. More

Absolutely amazing dealership. They did everything they could to get me in the car I wanted with the payments where I wanted them. The employees are extremely nice and knowledgeable. They made my experienc could to get me in the car I wanted with the payments where I wanted them. The employees are extremely nice and knowledgeable. They made my experience of buying my first car so easy. Thanks Terry, Justin, and Annie for all your help! More

I went into Jim Butler Kia after having an awful experience with my last dealership over the past couple months. I was ready to get out of my Chevy and into something different because of it. Jaclyn experience with my last dealership over the past couple months. I was ready to get out of my Chevy and into something different because of it. Jaclyn Allison took great care of me and made sure I got in a vehicle that I would love and would be safe for a brand new baby! I absolutely love my Kia Sorento and feel very safe having a newborn in the car. Jaclyn made the whole process very easy and smooth and made sure I got the best deal possible. More

Excellent service, very friendly and helpful staff at all times. Very grateful for this help. The best place to buy my first car. 100% recommended. times. Very grateful for this help. The best place to buy my first car. 100% recommended. More

Cheryl always goes above and beyond, as did Jim Butler Kia. Having just received a total loss notification from my insurance co. and an untimely bout of pneumonia, which kept me on 3 days of bed rest, eve Kia. Having just received a total loss notification from my insurance co. and an untimely bout of pneumonia, which kept me on 3 days of bed rest, everything was handled by cell phone and internet and completed in one weeks time. Cheryl and I spoke frequently and I shopped online and built the details for my car, then let Cheryl do the work. Due to the particulars for my vehicle, none were around in the immediate STL area. An easy fix!!! They looked, found it and went to get it. The amount of time actually spent at the dealership was probably no more than 3 hours (total) in two days. Upon delivery (part of those 3 hrs) Cheryl went through the features of my new vehicle and sat kindly while I set some radio presets. I had been in a rental for 3-1/2 weeks without MY radio!!! Without MY Apple CarPlay!!! I didn’t realize how much those extra features meant to me until they were gone. But all is good again. I have a new Kia. I went with the Sportage AWD because STL weather is a tricky thing and I firmly believe that heavier body style is what took the brunt of being hit by a heavier vehicle. It was sad to see my previous car go, having had it only 6 months, but I have a new 2020 Kia and it is fabulous! Cheryl, Justin and Annie did great!!! Everyone, who I’m not mentioning behind the scenes, did great. Thanks, Jim Butler Kia! (3x Kia owner!!!) More

exceptional company I have dealt with many auto companies, but Jim Butler is the best. People were courteous knowledgeable and listened to what you were wanting to buy. W I have dealt with many auto companies, but Jim Butler is the best. People were courteous knowledgeable and listened to what you were wanting to buy. We felt no pressure and the sales associate (Jacklyn Allison) explained things and gave great service. Very organized andd very customer oriented. More

Great Buying Experience! Our Sales Rep was terrific!! Everyone hates going to buy a new car. In fact, just the thought made us want to cringe. We knew what we wanted, we did our homework. We knew the colo Everyone hates going to buy a new car. In fact, just the thought made us want to cringe. We knew what we wanted, we did our homework. We knew the color, the options, we even knew the price we were willing to pay. But we still cringed at the thought of walking into a dealership. We even researched all the dealerships online, read the reviews, and then braced ourselves for a 50/50 shot of either walking out mildly unscathed or being felt like we just were put through the car wash without the car! Thankfully, when we walked into Jim Butler Kia we were greeted by a charming lady by the name of Jaclyn Allison. She was wonderful! We told her what we were looking for and after a quick look on the lot and a brief test drive to ensure we truly wanted the exact model but in a different color, she did a quick search of the area and found exactly what we wanted at another dealership. She heard us mention we were hungry, told us to go ahead and grab some lunch and she would work on getting the car over to their dealership. Off we went to lunch and by the time we were finishing up and paying our tab, Jaclyn was calling for us to come back to the dealership and pick up our car. the paperwork went very smoothly. No hard core sales on warranty. No change in the numbers at the last minute. Everything was easy peasy. I was looking around for the "Easy Button" for certain! Thank you Jaclyn and Jim Butler Kia- we love our new Sportage!! More

Should not take 4 hours to buy a car. Went to this particular dealership because they advertise it should be as easy as buying a cellphone. That was not the case. Did application online to Went to this particular dealership because they advertise it should be as easy as buying a cellphone. That was not the case. Did application online to speed up the process which was a waste of time because I was unable to get status without driving to dealership. More

Jaclyn was a pleasure to work with and made the car buying process simple and painless. I would highly recommend working with her and buying from Jim Butler. buying process simple and painless. I would highly recommend working with her and buying from Jim Butler. More

Jaclyn was a great salesperson to work with!! We bought a Kia Telluride and Jaclyn could not have been more helpful! This was the best buying experience we ever had! She was friendly and very acco We bought a Kia Telluride and Jaclyn could not have been more helpful! This was the best buying experience we ever had! She was friendly and very accommodating to all our needs and questions. More