Jim Butler KIA

Over all it was a great experience. Andrew didn't really pressure us, in fact he went out of his way to try to find the car color, options, etc. that we thought we might like. He was supposed to go really pressure us, in fact he went out of his way to try to find the car color, options, etc. that we thought we might like. He was supposed to go with us for the test drives, but we told him we preferred he did not go, so he didn't. He said if we were more comfortable that way, it was OK by him. He left us alone while we talked about it. When we told him if he could get $500 more for our old car, plus get the extras, he had a deal. He came back saying congratulations we have a new car. We waited a short time for the sales rep to finalize another sale and we were ready. We went in his office and he asked us to listen to another offer that they have. We listened and ended up purchasing an extended warranty that covers the car, bumper to bumper, with no deductible for 100,000 miles. It really didn't add that much to our payment and we felt it was worth it. He explained what he had managed to get for us in the line of financing and we handed over our title. One point of a little problem we had was the fact that we were not told that the title was not all we needed. We also needed a lien release, this being something that MO requires now. No one told us that and no one called us to tell us anything regarding the delay in receiving our paper work. If they had told us that in the first place, there would have been no problem as we had the release with us as well as the title. We took our new car in for the fabric protector and the guys in the service department were great. You couldn't ask for anyone nicer. We made the appointment and then dropped the car off. We even got a loaner for the day while they put the protector on. When we picked up the car, they had cleaned it inside and out also. What service! We love our car. It handles well, is comfortable, roomy and for being a 4 cylinder, it has great pick up. No problem merging into highway traffic or passing. The ride is so smooth and quite, that you don't realize just how fast you are going. Time will tell how much we love the car after a few years, instead of a few months. But so far it's great and we highly recommend the KIA Optima! More

I think this was the easiest car buying experience I have ever had. After shopping the internet for weeks, I finally decided to visit Jim Butler Kia based on the response I received on the internet from Cher ever had. After shopping the internet for weeks, I finally decided to visit Jim Butler Kia based on the response I received on the internet from Cheryl Cooper. She was extremely friendly and very helpful at giving me an idea of what my new Optima pricing would be around. When I decided to finally visit the dealership, Cheryl came outside in the rain and met me as I pulled up. Once inside, she introduced me to Brandon Smith. Brandon did not hit me with any high pressure sales pitch as he understood that I knew exactly what I wanted. He did not fill me with a bunch of BS and there was no bouncing back and forth over pricing. He asked what I wanted, what I could afford and he made it happen!!!! He was awesome!!!! If Jim Butler Kia had a referral program that paid for their referrals, I would be rich, because I would send everyone I know who is looking for a new vehicle to their dealership to talk to Brandon!!!! I absolutely love my Optima SX and I actually enjoyed my purchasing experience!!! I would highly recommend Jim Butler Kia and their staff to anyone and everyone!!!!! More

Great experience. Sent a note out to 4 dealerships in the area looking for a car and Annie was the first to follow up. We scheduled an appointment and dealt with Tim at the dealership. He made the proc the area looking for a car and Annie was the first to follow up. We scheduled an appointment and dealt with Tim at the dealership. He made the process easy and was competitive with the pricing and did not toss in a ton of BS. Tim's personality made it an enjoyable visit and Justin was great to work with on the finance side. Really a great experience all around. Would defiantly recommend Tim and the team at Jim Butler to all of my colleagues. More

I had the best and most amazing experience in my car buying life. They actually did what it took. They made me feel comfortable. They got me in what I wanted. Which was very important. Love my brand n buying life. They actually did what it took. They made me feel comfortable. They got me in what I wanted. Which was very important. Love my brand nee kia optima. More

Mike was great to work with. He listened to what we were looking for and helped us to make sure we found the perfect fit. Justin was on top of his game and made the paperwork process quick and efficient. looking for and helped us to make sure we found the perfect fit. Justin was on top of his game and made the paperwork process quick and efficient. More

If we could give higher ratings we could. Mark and Chris really went above an beyond. They were ridiculously awesome for lack of better words. really went above an beyond. They were ridiculously awesome for lack of better words. More

This is our 3rd purchase from JB Kia. Andrew is a tertific salesman to deal with & Justin makes the financials a pleasant experience indeed. We have purchased many vehicles in our lifetime. The tertific salesman to deal with & Justin makes the financials a pleasant experience indeed. We have purchased many vehicles in our lifetime. There were some dealers not as good as others but NONE BETTER then JB Kia. Kia builds quality vehicles, some of the best we've ever owned. But just as important is the quality people you deal with. Well be back again & again. More

This review should say a lot because we didn't even purchase a vehicle from Jim Butler Kia. Our reason for not buying the Kia Sorento was due to the size and absolutely nothing else. The service we rec purchase a vehicle from Jim Butler Kia. Our reason for not buying the Kia Sorento was due to the size and absolutely nothing else. The service we received from Kenny Noel and Cheryl Cooper was outstanding. We test drove at the dealership and went home to think about it. We decided that the trim level of the car was too much. So we called Kenny and Cheryl and told them we wanted to see another car, but that we didn't have time to get to the dealership for a few days. They did not hesitate to tell us they would bring one to our house and let us drive it for the weekend! The pricing was spot on and the service was even better...just wish they made a bigger vehicle. If you are looking to buy a Kia and want great service, go to Jim Butler Kia. More

The service was fantastic. Everyone I encountered was extremely helpful. They did a fantastic job getting results. The finance manager Chris Brinley was amazing. He worked very hard to get us a fantastic extremely helpful. They did a fantastic job getting results. The finance manager Chris Brinley was amazing. He worked very hard to get us a fantastic rate along with a fantastic deal. He didn't just try to sell a car; he helped us through a large financial step. More

My visit was to test drive the Optima and wanted to explore my options. My overall experience was excellent. I had time to look at showroom vehicles without being pounced on by a sales rep, and was the explore my options. My overall experience was excellent. I had time to look at showroom vehicles without being pounced on by a sales rep, and was then directed to a sales rep who answered all my questions before test driving an Optima. I went into this with doubts about a 4 cylinder car but was totally impressed with how it performed compared to other brand 4 cylinders I tested. I bought the Optima before leaving and did not experience any brutal negotiations or pressured sales tactics. My sales rep Don did an outstanding job of explaining the car features and operating tools. The dealership enabled a very positive purchase. More