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Jim Butler KIA - Service Center

Chesterfield, MO

4.6
884 Reviews

884 Reviews of Jim Butler KIA - Service Center

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May 22, 2025

He kept me updated the whole time. My service was super quick, even with the extend of my dent. Very good experience. More

by evawilliams2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Excellent experience. Helpful service team. Had a small electronics issue when we picked it up, and they took care of it immediately. I appreciate them and their service. More

by hsm102458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
May 20, 2025

Keith and the team at Jim Butler Kia service always does a great job maintaining our vehicles!! More

by Mandee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
May 20, 2025

Sales staff were friendly, knowledgeable and helpful. Our salesperson went out of his way to locate the vehicle we really wanted instead of trying to push us into something on the lot that we did not lik More

by musicmomrn
Recommend Dealer
Yes
Employees Worked With
Dominic and Masim
May 19, 2025

They were able to begin work a little early on my Carnival. We're fast and professional. More

by guilliams66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Service Department is wonderful to work with. Keith always keeps me up to date on work being completed and any recommended activities to schedule. More

by mherleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Excellent customer service. Very responsive and tuned in to customer needs. Fast, friendly service. Keith kept me informed all the way thru the process. More

by dld1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Good experience. Greeted. Office was ready for appt. Lounge was comfortable. Everything explained well. Got me out of there quickly. More

by ursulj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
May 16, 2025

Paul did an outstanding job assisting me with getting set up in the system. He went above and beyond by holding a call with my maintenance service coverage company and informing me that he had added complime More

by asad.allahverdiyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Great experience! !! Cheryl Cooper was amazing!!! This is my 3rd Kia I’ve purchased . The Credit Manager Scott was Awesome. They got me in & out . I had the rest of t More

by Arlinda10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
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