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Jim Butler KIA - Service Center

Chesterfield, MO

4.6
887 Reviews

887 Reviews of Jim Butler KIA - Service Center

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May 13, 2025

Everyone is always so nice and anytime I have a concern they look into it and take care of any problems More

by mikeygannon.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Jim butler Kia is great to work with. Very friendly and accurate with time estimates More

by laurachristineramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
May 12, 2025

I am always very pleased with the service that I get at Jim Butler Kia More

by clb59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
May 12, 2025

The crew was very nice, explaining what took place. Done in a quick manner. Courteous. More

by kmaenelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

The shop made a mistake, which is understandable, but did the bare minimum to correct it. More

by dabcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

This was my third trip to Jim Butler KIA to have a recall headlamp switch replaced. My original switch was working without an issue. After 2 replacement switches I still do not have a reliable fully function More

by timberoc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
May 12, 2025

My window replacement went very well. The window guys were there on schedule and my wait time was reasonable. More

by dandtyankey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hutchens
May 12, 2025

Very efficient, car was ready in the expected time. Nice waiting area. Polite and professional. Appreciate no high pressure sales efforts to upsell things you do not need. More

by salstazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

I have 3 Kias and Keith and Jim keep them running in tip top shape. More

by Dan's Sedona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Jonathan was awesome! There was an issue with the tire repair and he immediately got me ftaken care of! More

by Nivek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
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